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UPS · 1 day ago

Project Management Team Lead

Durham, NC

Full-time

Onsite

Mid, Senior Level

$70K/yr - $114K/yr

3+ years exp

UPS is a Fortune Global 500 organization that focuses on healthcare innovation. The Project Management Team Lead oversees a team of Project Managers and Project Coordinators, providing guidance and ensuring the successful planning and execution of clinical supply projects.

LogisticsMessagingTransportation

No H1B

U.S. Citizen Only

Responsibilities

The Project Manager, Team Lead is responsible to lead a team of Project Managers and Project Coordinators by providing guidance to their peers

The Team Lead also serves as a level of escalation on project-related issues

Meet regularly with their team members to discuss performance, general project overviews, as well as any directives as discussed with their regional Director

Build and maintain relationships with clients, establishing communication plans

Develops appropriate critical path schedules ensuring consensus of milestone dates consistent with business and client expectations and drives program completion in a timely manner

Serve as a single point of contact for the client to drive operational efficiencies, lead communication, and escalate issues

Lead client review calls and present at strategic client meetings

Develop excellent working relationships with internal departments – Operations, Customer Relationship Managers and the Customer Services Team and Overseas Marken offices/agents

Oversee shipments in Maestro against client specifications and pre-defined lane mapping

Ensure Branches and LSPs follow to the collection and delivery instructions

Develop client specific work instructions and help set up paperwork or checklists associated with cell and gene shipments

Working with trade compliance teams to ensure documentation is accurate, complete and attached to Maestro as defined in client specific documentation and SOPs

Provide support and assistance when dealing with special requirements and inform internal teams where required

Manage own priorities, maintain metrics and analyze data to assess performance and implement improvements

Identify project barriers (resource constraints, capability gaps) and work with the Director Project Management to resolve accordingly

Assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities

Qualification

HealthcareLife ScienceProject ManagementPharma KnowledgeLogistics KnowledgeClient CommunicationMulti-taskingMicrosoft ProductsInterpersonal SkillsProblem Solving

Required

Bachelors with Healthcare or Life Science degree or equivalent industry experience

A minimum of 3 years project management experiences

Knowledge in Pharma, Medicine, or Logistics

Excellent interpersonal, verbal and written communication skills

Experience in dealing with people and speaking to clients

Experience in the courier or freight industry

Ability to manage multiple and varied tasks

Must have an eye for detail and the ability to think on their feet

Organized and skilled in tracking with the ability to multi-task and problem solve

PC and Microsoft products experience a must

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer