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Mesa Laboratories, Inc. · 20 hours ago

IT Operations Analyst

Bozeman, MT

Full-time

Onsite

Entry, Mid Level

$63K/yr - $79K/yr

2+ years exp

Mesa Laboratories, Inc. is dedicated to improving quality of life through scientific breakthroughs and product integrity. The IT Operations Analyst is responsible for monitoring and maintaining the organization's IT infrastructure, ensuring reliability and security while collaborating across IT teams to optimize operations.

Manufacturing

H1B Sponsor Likely

Responsibilities

Configure, maintain, and monitor network and server systems, including routers, switches, firewalls, and operating systems

Apply system updates, patches, and configuration changes with minimal supervision

Monitor performance metrics to identify trends and recommend improvements

Respond to user and system issues, performing root cause analysis for recurring incidents

Resolve moderately complex IT problems and escalate advanced issues to senior staff when needed

Document incidents, solutions, and preventive measures in knowledge repositories

Implement and monitor security protocols such as VPN, firewall rules, and intrusion detection

Participate in system audits and support compliance with internal and external security requirements

Contribute to business continuity and disaster recovery planning and testing

Develop and maintain documentation for standard operating procedures, system configurations, and change management records

Suggest improvements to workflows, tools, and automation opportunities to increase efficiency

Provide training and knowledge sharing to junior staff and end-users

Partner with cross-functional IT teams to ensure smooth delivery of technology services

Translate technical information into clear guidance for non-technical stakeholders

Participate actively in team meetings, projects, and process improvement initiatives

Qualification

Networking conceptsServer administrationSecurity practicesMonitoring toolsProblem-solving skillsEffective communicationDocumentation skillsTeam collaboration

Required

Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience

2 years of experience in IT operations, systems support, or related technical roles

Strong understanding of networking concepts (TCP/IP, DNS, DHCP, routing, switching)

Experience with server administration (Windows/Linux), virtualization, and cloud environments

Familiarity with monitoring and ticketing tools (e.g., SolarWinds, ServiceNow, etc.)

Working knowledge of security practices, backup and recovery, and compliance requirements

Strong problem-solving skills with the ability to diagnose and resolve moderately complex issues

Effective communication and documentation skills

Ability to work independently while contributing to team goals

Benefits

Eligible for benefits the first day of the month after you start

Tiered Medical, Dental and Vision Insurance options, Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts

Company paid short term and long-term disability (unless covered by a state disability plan)

Company paid life insurance and AD&D

Flexible Time Off Policy

Paid sick leave of 48 hours per calendar year

Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws

401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1

Employee Wellness and Financial Assistance Resources through Cigna and NY Life

Nine (9) paid company holidays per year

Company

Mesa Laboratories, Inc.

Mesa Labs helps you monitor and maintain higher standards in any environment – from the air we breathe to the critical moments of life-saving care.

Founded in 2003

Waltham, Massachusetts, USA

501-1000 employees

http://bgi.mesalabs.com

H1B Sponsorship

Mesa Laboratories, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)