Western National Insurance ยท 3 months ago
IT Desktop Services Intern
Edina,MN,US
Internship
Onsite
Intern
$20/hr - $20/hrWestern National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs. They are seeking a Desktop Services Intern to support various projects and initiatives while assisting the Desktop Services team with day-to-day operations.
Auto InsuranceCommercial InsuranceInsurance
Responsibilities
Provides first point of contact for calls and walk-up incidents and service requests
Documents, addresses, and resolves basic incidents and requests
Logs all incidents and requests and engages other service desk resources to resolve incidents
Creates a positive customer support experience and builds strong relationships with internal customers
Communicates promptly on progress and handles customers with a consummately professional attitude
Performs special projects and other duties as assigned
Qualification
Required
Excellent time management and the ability to complete projects and assignments to meet deadlines
Good communication skills
Ability to listen and ask pertinent questions to gain understanding
Proficient use of various core systems, office and computer equipment and software packages
Demonstrated ability to pay attention to details
Ability to follow process
Preferred
Two years of college preferred
Benefits
Competitive pay
Robust wellbeing programs
Healthy work-life balance
Company
Western National Insurance
Western National Insurance provides insurance products and services to individuals and businesses.
Founded in 1900
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Richard Long
President CEO
Pete Corning, CPA
Chief Financial Officer
Company data provided by crunchbase