Transworld · 1 week ago
On-Site Customer Service/Collections (Augusta ME)
Augusta, ME
Full-time
Onsite
New Grad, Entry Level
$25/hr - $25/hrTransworld Systems Inc. is the largest technology-enabled provider of a complete suite of outsourcing solutions. They are seeking ambitious Revenue Examiners to assist customers with payment plans and account resolution while providing excellent customer service.
LogisticsSupply Chain Management
Responsibilities
Communicating with consumers by telephone, and through written correspondence, to assist them with setting up payment plans and problem resolution to bring resolution to accounts
Providing thorough, efficient, and accurate account updates on computer files for each call made or received
Skip tracing to locate consumer contact information
Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
Complying with and staying up-to-date on all TSI policies and procedures
Maintaining knowledge of functional areas, company policies, and procedures
Providing feedback to management concerning possible problems or areas of improvement
Making recommendations to implement improved processes
Performing other duties as assigned by management
Qualification
Required
High levels of ambition, keen to grow their career
Experience with customer service, problem solving or just the motivation to learn a new skill
A positive, friendly demeanor who finds joy in everyday
Strong communication skills
Proficient computer skills
The ability to work and prioritize independently
Must be able to pass background check and tax clearance
Benefits
Comprehensive Paid Training
Flexible schedule
Full benefits (Health, dental, 401K)
Supportive team environment
No weekend work
Company
Transworld
Transworld Group of Companies was established in 1977 by its Founder Chairman Mr. R. Sivaswamy, as a shipping company Mumbai.
Founded in 1977
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Business Standard India
2025-10-22
2025-04-26
Company data provided by crunchbase