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Northwest Health · 2 days ago

Scheduling Spec- GI

La Porte, IN

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Northwest Health is dedicated to providing top quality care to patients, and they are seeking a Scheduling Specialist to manage and optimize the scheduling process for patients and physicians. This role involves coordinating appointments, procedures, and treatments while ensuring excellent customer service and efficient resource utilization.

Health CareMedicalOncologyWellness

H1B Sponsor Likely

Responsibilities

Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources

Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction

Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system

Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules

Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions

Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files

Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete

Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions

Prioritizes work efficiently, including processing STAT order timely

Notifies ordering offices if unable to contract their patient to schedule procedures

Offers alternative scheduling options when needed to accommodate patient preferences and medical needs

Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs

Performs other duties as assigned

Maintains regular and reliable attendance

Complies with all policies and standards

Qualification

Healthcare AdministrationElectronic Medical Record (EMR)Scheduling SoftwareOrganizational SkillsCommunication SkillsAttention to DetailMicrosoft Office SuiteMedical Terminology

Required

Strong knowledge of appointment scheduling, patient flow management, and administrative procedures

Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines

Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams

High attention to detail and accuracy, particularly in data entry and record-keeping

Ability to work in a fast-paced environment while maintaining a calm, professional demeanor

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software

Knowledge of medical terminology is a plus

Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred

0-2 years of experience in medical scheduling, administrative support, or customer service preferred

0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred

Benefits

Health insurance

401(k)

Licensure/certification reimbursement

Tuition reimbursement

Student loan assistance for eligible roles

Company

Northwest Health

Northwest Health is a health care center that offers orthopedic, maternity, surgical, cancer care, and emergency services.

Valparaiso, Indiana, USA

1001-5000 employees

https://www.nwhealthin.com

H1B Sponsorship

Northwest Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2022 (1)

2021 (4)