Customer Service Coordinator jobs in United States
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LHH ยท 2 days ago

Customer Service Coordinator

LHH is seeking a Customer Service Coordinator that will be the primary point of contact for tenants, vendors, and visitors at two Class A properties in Charlotte. This role requires strong organizational skills and excellent communication, focusing on managing reception operations and supporting property management activities.

Human Resources
Hiring Manager
Sunny Hill
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Responsibilities

Serve as the first point of contact for tenants, contractors, and guests
Manage reception operations and handle inquiries promptly
Coordinate mailroom activities, including twice-daily mail runs and package notifications
Maintain service request systems and assist with preventive maintenance tracking
Support property management with scheduling, expense reports, and vendor coordination
Assist with tenant communications, event planning, and welcome materials
Ensure smooth operations across both locations and help standardize processes

Qualification

Customer service experienceOrganizational skillsCommunication skillsMicrosoft Office SuiteYardi experienceProfessional demeanorManage priorities

Required

Minimum 2 years in a customer-facing role; property management experience is a plus
Strong communication and organizational skills
Proficiency in Microsoft Office Suite
Professional, polished, and confident demeanor
Ability to manage multiple priorities in a busy environment

Preferred

Bachelor's degree preferred
Commercial Property experience preferred
Yardi experience preferred

Company

At LHH, we believe work should be meaningful, fulfilling, and connected.

Funding

Current Stage
Late Stage

Leadership Team

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Dave Hilbig
President & CEO, OCM-LHH Utah, Wyoming
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Ted Diven, MBA
CEO - OCM / Lee Hecht Harrison (ID, MT, NV)
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