LHH ยท 2 days ago
Customer Service Coordinator
LHH is seeking a Customer Service Coordinator that will be the primary point of contact for tenants, vendors, and visitors at two Class A properties in Charlotte. This role requires strong organizational skills and excellent communication, focusing on managing reception operations and supporting property management activities.
Responsibilities
Serve as the first point of contact for tenants, contractors, and guests
Manage reception operations and handle inquiries promptly
Coordinate mailroom activities, including twice-daily mail runs and package notifications
Maintain service request systems and assist with preventive maintenance tracking
Support property management with scheduling, expense reports, and vendor coordination
Assist with tenant communications, event planning, and welcome materials
Ensure smooth operations across both locations and help standardize processes
Qualification
Required
Minimum 2 years in a customer-facing role; property management experience is a plus
Strong communication and organizational skills
Proficiency in Microsoft Office Suite
Professional, polished, and confident demeanor
Ability to manage multiple priorities in a busy environment
Preferred
Bachelor's degree preferred
Commercial Property experience preferred
Yardi experience preferred
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
Funding
Current Stage
Late StageLeadership Team
Recent News
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2025-05-17
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