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Philip Morris International · 1 day ago

Territory Sales Manager

Dallas, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

Philip Morris International (PMI) is transforming its business to deliver a smoke-free future. The Territory Sales Manager will manage all sales and operational functions within the assigned geography, focusing on selling and servicing Swedish Match's products in retail stores, and ensuring effective merchandising and promotion execution.

Consumer GoodsManufacturingTobacco

Comp. & Benefits

No H1B

Responsibilities

Selling and servicing Swedish Match's products in retail stores in assigned geography

Gaining new item distribution, promotion execution, and merchandising products, as well as, insuring freshness on all products in all assigned stores

Being able to utilize our data to develop fact-based presentations for our customers and follow our call process

Also, handling all administrative aspects of the job, including expenses and point of sale materials

Manage all 1 to 1 consumer activations through hostesses in all different channels: IR, Partners Plus, Brand Retail, Events and LAMPs

Select (bid), train, monitor and control Hostesses agencies, with appropriated SLAs

Recruit, train and develop hostesses’ pool

Manage production and contents for hostess’s agencies

Ensure p&ps and internal audits and controls needed

Develop and manage new and efficient hostesses’ management platform and implement pay for performance program for IR Hostesses

Provide a 360-degree Brand and consumer Activation Operations management, integrating consumer & KPIs analysis, and, above all, Hostesses agencies supervision, to ensure business goals achievement through 1 to 1 interactions

Recruit, prepare, lead, motivate, coach and develop IR Activations Specialist and E&L Activations & Ops Specialist, to maximize team and individual performance

Provide timely feed-back and coaching to pursue continuous improvement and resource development to his/her team, while acting as a role model of PMIs Leadership behaviours

Manage a team of IR Activations Specialist and E&L Activations & Ops Specialist towards to excellence in execution

Manage a team that contribute on Retention and Acquisition for most important consumer activations through Hostesses 1 to 1 interactions

Definition of strategy for hostesses’ activations in IR, E&L

Creation, adaptation, and deployment of training decks for hostesses

Design overall hostesses plan across channels (Events, LAMPs, Indirect Retail, Partners Plus and Brand Retail)

Deployment of toolbox materials for hostesses’ activations

Analysis of IR, Events & LAMPs results

Definition of KPIs for hostess performance and payment clearance

Be the owner of the hostesses’ agencies management for hostesses activities: ensuring the proper planification, Hostesses recruitment, training, reporting, contracts and budget control for LAMPs, Events, Brand Retail and Indirect Retail Activations, etc

Select (bid), train, monitor and control Hostesses agencies, with appropriated SLAs and payment processes

Together with the Brand Engagement Design team, provide creative solutions to reach our LAU and LANU (brand engagement activations) on the most efficient way

Permanent and direct contact with field teams across channels for hostesses activations implementation, namely with Regional Unit Managers and Area Leads team as well as KA Manager and Leads in order to build and conciliate all different Hostesses plans

Manage various key stakeholders internally (e.g. Marketing, CX, Legal, Finance, Corp. Coms/ Global Brand Group and Field Force)

Analysis of IR, Events & LAMPs hostesses activations results

Coordinate and develop all the reporting tools inside the unit related with activations, KPI’s, stock management, production, etc. that will be monitored on a weekly / monthly /quarterly basis

Manage and control of Hostesses NPS follow up and solutions inside the Brand Engagement Unit for all hostesses’ activities across channels

Develop, manage, feed and maintain a digital hostesses management platform to be used by all involved stakeholders (Agencies, frontliners, Backoffice, support team, etc.)

Monitor the assigned team budget to ensure efficiency of the resource allocation

Execute the operational process related to engagement activities

Start and develop efficiency projects on budget monitoring

Maintain the tracking files ensuring that the spending is aligned to budget availability while remaining flexible to reallocate resources appropriately to reflect changes in the business dynamics