Loomis US · 1 day ago
Operations Dispatcher
Loomis Amored Hayward, CA, 27629 Industrial Blvd, Hayward, California, United States of America
Full-time
Onsite
New Grad, Entry Level
$28/hr - $28/hrLoomis US is a leading armored transportation and cash management company with nearly 200 branches across the US. They are seeking an Operations Dispatcher responsible for handling customer calls, maintaining dispatch logs, and coordinating services for routes.
Business DevelopmentCommercialFinancial ServicesMobile PaymentsSecurity
Responsibilities
Handle incoming customer calls concerning Routing Specials on Demand
Service Request
No pick-ups
Resolve customer issues
Generate ETA to Ops Report
Communication with all routes
Logging hourly calls into the report log system, including over the payment liability route problems/concerns about Suspicious activity
Create Holiday Routes and Maintain Requests from Customers and National Accounts
Send out safety/ security messages
Coordinate any special services to routes and make supervisors aware
Coordinate variable account pick-ups and deliveries
Maintain the Daily ATM Combos list
Assist Messengers with force balances on ATMs and any related ATM Issues
Perform any other duties or special projects as deemed necessary by the Management Staff
Handling customers’ calls into the branch
Communicating with all routes
Providing ATM combo/support to routes
Keying information in daily to the RPMS report
Maintaining and updating SOFI information Daily
Maintaining Branch reports
Qualification
Required
Ability to handle incoming customer calls concerning routing specials on demand, service requests, and no pick-ups
Ability to resolve customer issues and generate ETA to Ops Report
Ability to communicate with all routes
Experience in logging hourly calls into the report log system
Ability to create holiday routes and maintain requests from customers and national accounts
Ability to send out safety/security messages
Ability to coordinate any special services to routes and make supervisors aware
Ability to coordinate variable account pick-ups and deliveries
Ability to maintain the Daily ATM Combos list
Ability to assist messengers with force balances on ATMs and any related ATM issues
Ability to perform any other duties or special projects as deemed necessary by the Management Staff
Ability to maintain and update SOFI information daily
Ability to maintain branch reports
Ability to work in a climate-controlled office environment
Ability to sit at a desk for extended periods
Ability to open doors to the building
Ability to answer company phone lines
Ability to operate computers
Ability to monitor vehicle radios
Benefits
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry-leading Training and Development
Company
Loomis US
Loomis is the industry’s leading provider of cash management and cash optimization solutions.
Founded in 1897
10001+ employees
H1B Sponsorship
Loomis US has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (3)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Aritz Larrea Uribiarte
President and CEO
Patrick Otero
CFO
Company data provided by crunchbase