Herschend Family Entertainment · 2 days ago
Adventureland Park - Human Resources Coordinator
Adventureland, 3200 Adventureland drive, Altoona, IA 50009, United States of America
Full-time
Onsite
Entry Level
1+ years expHerschend Family Entertainment is the largest family-held themed attractions company, known for creating memorable experiences. They are seeking a Human Resources Coordinator who will assist with various HR tasks, including managing records, scheduling, and maintaining positive host relations.
Media and Entertainment
Responsibilities
Welcome hosts and guests with a smile and positive attitude!
Professionally and legally represent Adventureland to ensure continued compliance with all federal, state, and local employment laws
Distribute host uniforms and keep track of inventory
Create host ID badges and name tags
Assist with recruiting and interviewing initiatives throughout the season
Schedule host orientations and ensure all hosts complete the required onboarding activities
Conduct Park tours for new hosts
Assist with the coordination and execution of exciting host events
Respond to host inquiries via phone and email
Distribute paychecks on a bi-weekly basis and answer inquiries related to pay
Assist with timekeeping for assigned departments
Review payroll and proactively identifies errors
Assist with data entry into HRIS and Learning systems
Review and track compliance with work permits for minors
Assist with processing HR paperwork, host transactions, and terminations
Assist hosts with Workday navigation and password resets
Assist with scheduling departments using workforce management platform, Quinyx
Perform copying, filing and various other administrative duties
All other duties assigned by leadership
Assist J1 International Students with questions, housing payments, paperwork processing, etc
Assist with new international student orientation sessions
Welcome new arrivals and help get them checked in and moved into housing
Assist with the preparation and cleaning of J1 housing locations
Help prepare beds in the student housing facility prior to move in
Assist students with submitting Social Security paperwork
Assist students with opening new bank accounts
Transport J1 students to approved destinations, when needed
Assist with addressing any concerns the students may have
Assist hosts with making doctor’s appointments and transport them to the doctor as needed
Determine housing deduction amounts for J1 room-and-board
Qualification
Required
Minimum of 1-year of related work experience in HR highly desired
Must be at least 18 years of age to comply with Iowa Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from work for your scheduled shift
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to portray a positive, professional attitude
Ability to maintain confidentiality and protect sensitive host data
Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
Ability to use office technology and equipment, such as PC, software, and copier
Ability to follow direction, multi-task, and work as part of a team as well as independently
Ability to remain seated for extended periods of time, while using a computer
Ability to stand or walk for long periods of time throughout the workday
Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more
Preferred
College education preferred but equivalent work experience will also be considered
Previous experience with utilizing centralized scheduling or workforce management platforms highly desired
Knowledge of Google Sheets or Smart Sheet, a plus
Spanish or other bilingual language skills are a plus
Benefits
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Adventureland Theme Park/Waterpark and select parks on your days off
Invitations to exclusive company-sponsored host events throughout the season
Company
Herschend Family Entertainment
Herschend Family Entertainment develops and operates entertainment, tourism and hospitality properties
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Wexler
Chief Executive Officer
Recent News
2025-11-14
2025-10-27
2025-10-16
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