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Security State Bank & Trust · 21 hours ago

Mortgage Operations Specialist

Marble Falls,TX,US

Full-time

Onsite

Mid Level

3+ years exp

Security State Bank & Trust is seeking a Mortgage Operations Specialist who serves a multi-purpose role in mortgage lending. This position is responsible for processing loan documentation, coordinating closings, and providing department support to ensure quality customer experiences.

BankingFinancial ServicesSecurity

Responsibilities

Emulate SSB&T Core Values

Reviews and establishes loan e-folder for all required documentation including income, credit report, bank statements, IDs, purchase contract, refi documents, real estate owned documentation, etc

Orders flood certs, tax transcripts, title commitments, tax certificates, appraisal, survey (if needed), insurance policies, payoffs, verifications of employment, verifications of mortgage, credit supplements, FHA/VA case #, etc

Requests any additional documentation needed from borrower, realtor, builder, title company, surveyor, insurance company, credit vendor, etc

Run fraud report, LDP/GSA inquiries, FNMA Desktop Underwriter, FreddieMac Loan Prospector, Mavent, pre-close credit report, etc

Submits complete loan file to underwriting for approval and or conditions

Requests all Conditional Approval conditions for submission to UW for Final Approval

Utilizes Loan Closing Checklist and prepares request for documents

Prepares Changed Circumstance Loan Estimates (COC) for changes in fees that occur during loan processing

Compiles credit file for upload to investor to purchase

Other duties as assigned

Reviews UW approval, fees itemization, invoices and borrower receipts

Confirms loan passes compliance review from Approval to Funding

Submits request for Closing Disclosure and loan documents from fulfillment vendor

Reviews Closing Disclosure for accuracy, updates Encompass accordingly

Sends Initial Closing Disclosure to borrowers in prescribed timeframes and methods

Coordinates closing dates and times with all parties involved in the transaction

Reviews closing document package from fulfillment vendor for accuracy prior to closing

Assists fulfillment vendor & title company with documentation required for loan funding

Prepares Funding Reconciliation for approval

Prepares Wire request for funding and approval

Moves milestone to Funding in Encompass after funding authorization number is received

Assigns executed loan documents to appropriate eFolder buckets in order to be shipped

Compiles documents and builds Horizon package and sends to Loan Operations department to book loan on Horizon system

Assists Secondary Market Specialists with documents requested from investor for loan purchase

Mails Goodbye Letters and insurance change notices for sold loans

Answers incoming phone calls for department

Greets customers who come in person to the office

Assists Loan Operations personnel with payments, payoff issues and refunds for Mortgage Loans Held for Sale

Reviews mailing address report monthly to ensure proper mailing addresses are loaded into Horizon correctly for year-end statements

Assists Loan Officers and department with community involvement and events

Other duties as assigned

Qualification

Mortgage Lending KnowledgeReal Estate Loan ExperienceMortgage Lending GuidelinesMicrosoft OfficeAttention to DetailOrganizational SkillsCommunication SkillsMulti-taskingCustomer ServiceTeam Collaboration