Paychex · 18 hours ago
Implementation Consultant - Digital Payroll
Paychex is a leader in simplifying HR, payroll, and benefits for American businesses. The Implementation Consultant is responsible for onboarding clients to the Paycor product suite, ensuring smooth transitions, and providing consultative support to maximize client satisfaction and retention.
AccountingBookkeeping and PayrollFinancial ServicesHuman ResourcesSoftware
Responsibilities
Coordinate the transition of new clients from their existing human capital management software to the Paycor product suite; utilize effective client service and change management practices to ensure a smooth conversion
Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate
Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building. Ensure clients' requirements and business objectives are defined clearly that they are well understood by the entire project team
Proactively consult clients on best practices and necessary system and process changes to achieve implementation milestones and goals
Work in coordination with non-client facing Implementation team members to ensure accurate database configuration
Test client data and Paycor system configuration to ensure proper functionality and quality; resolve data discrepancies as a result of testing and/or initial production activity within the software
Investigate, analyze and recommend solutions for clients ' issues; collaborate with Implementation leadership and Technical Support staff to eliminate recurring issues
Maintain accurate project status in Paycor project management software; provide real time updates as needed to project stakeholders; proactively identify and mitigate project risks
Conduct face-face telephone/web-based system review sessions with new users
Work closely with sales partners to ensure client expectations are being met; provide technical expertise to support the Sales team when needed
Transition clients to ongoing Client Services Support resources upon successful implementation
Other duties as assigned
Qualification
Required
Bachelor's Degree
1 year of experience in a client-facing position
prior implementation experience
project management experience
business to business sales experience
Preferred
Knowledge of human capital software
Benefits
Medical coverage
Virtual wellness classes
Tuition reimbursement
401(k) + employer match
Adoption assistance
Financial assistance
Paid time off
Company holidays
Culture days
Comprehensive work-life balance programs
Ongoing learning opportunities
Paid time off for volunteerism
Company
Paychex
Paychex is a human capital management company that delivers advisory solutions in human resources, employee benefit solutions, and payroll.
H1B Sponsorship
Paychex has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (33)
2023 (32)
2022 (43)
2021 (26)
Funding
Current Stage
Public CompanyTotal Funding
$4.2B2025-04-08Post Ipo Debt· $4.2B
1983-08-29IPO
Leadership Team
Recent News
2026-01-09
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2025-12-29
Rochester Business Journal
2025-12-27
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