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NEOGOV · 1 day ago

Public Outreach and External Affairs Intern

1701 N. Lombard Street Suite 200 - Oxnard, CA

Internship

Onsite

Intern

$16.90/hr - $25.61/hr

NEOGOV is seeking a Public Outreach and External Affairs Intern to support the District’s public information and outreach efforts. The intern will gain hands-on experience in public-sector communications, focusing on digital engagement, content creation, and social media storytelling.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Assists with creating, writing, editing, and scheduling content for the District’s social media platforms, including posts, stories, short-form videos, and graphics

Attends events on behalf of the District to take photos or video of the event for social media purposes

Monitors social media and other digital channels for engagement, comments, and messages; assists with responding or routing inquiries in accordance with District guidelines

Supports the creation of digital and print content such as press releases, newsletters, fact sheets, presentations, and website updates

Assists with basic graphic design, photography, and video editing for social media and outreach purposes

Helps promote District programs, projects, and events through coordinated social media and digital communication campaigns

Assists with planning and execution of District-sponsored events, meetings, tours, and community outreach activities, including preparation and on-site social media coverage

Conducts research on social media trends, best practices, and audience engagement strategies relevant to public agencies

Tracks social media metrics and assists with compiling analytics reports to evaluate engagement and reach

Provides administrative and organizational support to the Public Affairs team, including filing, asset distribution, maintaining content calendars and digital asset libraries

Represents the District in a courteous and professional manner when interacting with the public, partner agencies, and staff

Works with District staff to coordinate and enhance social media content and outreach initiatives

Performs related duties as assigned

Qualification

Social media managementContent creationGraphic designPublic relationsDigital engagementPhotographyVideo editingMicrosoft OfficeWritten communication

Required

Current enrollment in or recent completion of an accredited college or university program in Public Relations, Communications, Journalism, Marketing, Public Administration, Business Administration or a closely related field is preferred

No prior professional experience is required; however, coursework, volunteer work, or student experience related to communications, media, or public outreach is desirable

An interest in public service, water resources, sustainability, or environmental issues is a plus

Possession of a valid California Class C Driver's License may be required depending on assignment

Basic principles of public relations, communications, and social media management

Major social media platforms (e.g., Instagram, Facebook, X, LinkedIn, Nextdoor, TikTok) and digital engagement tools

Familiarity with design tools (e.g., Canva, Adobe Creative Suite a plus)

Content creation concepts, including visual storytelling, captions, hashtags, and adoption of social media best practices

Standard office practices and software, including Microsoft Word, Excel, Outlook, and PowerPoint

Principles of effective written and verbal communication

Ability to write clearly and effectively for a variety of audiences and formats

Ability to learn and apply public sector communication standards and policies

Ability to organize tasks, meet deadlines, and manage multiple assignments

Ability to work collaboratively with staff and interact professionally with the public