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Saks Global · 20 hours ago

Sales Manager - Beauty

Beverly Hills, CA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Saks Fifth Avenue is a leading destination for luxury fashion, dedicated to delivering inspiring shopping experiences. The Sales Manager - Beauty will create a strong selling culture, drive sales through client relationships, and lead a team of Beauty Advisors to enhance client engagement and satisfaction.

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Responsibilities

Create and maintain a strong Selling and Service culture

Drives positive outcomes through objectives and measures & monitors progress & results successfully

Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions

Able to organize and build structural processes

Effectively facilitate training programs and communicate training needs

You get things done by engaging in high-level teamwork and flexing your interpersonal skills

An inspiration leader who can problem-solve and manage effectively

You are naturally intuitive, analytical, and creative

Possess a mix of creative and strategic abilities

You possess a positive, solution-oriented, and customer-focused mindset

You have a strong attention to detail and ability to remain extremely organized

You thrive in a fast-paced environment with the flexibility to adapt to change

Have an eye for detail, often going above and beyond your goals to meet and exceed deadlines

Proactive and innovative - able to identify and leverage opportunities to advance the team's objectives in creative, memorable ways

Collaborative - should be able to work with peers across multiple business verticals

Working closely with each Business Manager and Beauty Advisor to ensure they successfully: Establish deep relationships with clients and drive repeat business to achieve sales goals and event goals

Consistently deliver memorable shopping experiences to all clients; plan client appointments to maximize results

Maximize every appointment with a client to address their Beauty/Skincare needs and those of the client's network

Inform clients of in-store events to enhance their experience of Saks and increase engagement

Diagnose client spend and identify opportunities to increase engagement and wallet share

Increase new client acquisition by leveraging various marketing tools such as clienteling, social media platforms, referrals and networking

Ad hoc responsibilities as needed

Business Development through Technology - Coaching your team of Business Managers and Beauty Advisors to use technology & data to drive their business, develop a growth mindset and provide a Customer Experience: Building their personal brand as a Beauty authority through proactive marketing and outreach

Strategically leveraging social media platforms to promote themselves as a Beauty influencer and broaden connections beyond client base

Using multiple channels of technology to strengthen existing relationships and drive new client acquisition

Using clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences

Using technology to deliver 24/7 service

Taking initiative to stay informed on new merchandise deliveries in the store to maximize selling potential

Beauty Expert Development - Focusing on growing the clients beauty closet by fostering and developing a team of beauty experts comfortable to engage across all brands to meet the clients closet needs: Build beauty expert technical and product knowledge through SFA provided educational platforms

Facilitate ongoing engaging and interactive intersell trainings

Liaison with the brands to drive big bet moments through education

Build partnerships throughout the store with Top Books and leadership to grow and develop business

People Management - Leading and developing your team of Business Managers and Beauty Advisors: Fostering an inclusive team culture

Coaching Business Managers and Advisors to key performance drivers and expected behaviors

Effectively managing through performance issues

Developing succession plan for your team’s roles and identify top talent for future opportunities

Focusing on recruiting top talent in local marketplace

Selling Floor Operations - Supporting the running of the day-to-day business operations within the store: Serves as a Management leader on the floor to help resolve client issues and support the general running of the selling floor

Participates in Opening and Closing duties

Qualification

Management experienceBeauty industry knowledgeTech savvySales strategyInterpersonal skillsProblem-solvingTeam collaborationAttention to detailCustomer-focused mindset