Electronic Services Specialist jobs in United States
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Wintrust Financial Corporation · 3 weeks ago

Electronic Services Specialist

Wintrust Financial Corporation is a $66 billion financial institution based in Rosemont, Illinois, providing community and commercial banking, specialty finance, and wealth management services. The Electronic Services Specialist is responsible for supporting customer transactions, ensuring compliance with policies and procedures, and performing administrative duties related to wire room operations.

Financial ServicesWealth Management
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H1B Sponsor Likelynote

Responsibilities

Monitor, review and release wires from all online queues and perform duties to ensure work is processed in a timely, efficient manner and meets all established guidelines
Perform wire related research and respond to inquiries regarding wires (e.g. customer requests, legal requests)
Perform beginning and end of day balancing procedures
Assist customers with activating wire authentication PINs
Perform administrative activities to support customers including user profiles, customer profiles, permissions, templates
Perform customer callbacks as required by bank policy and customer wire agreements
Support incoming customer and banker inquiries
Assist with testing of system upgrades and troubleshooting of system issues

Qualification

Electronic PaymentsBanking RegulationsCustomer ServiceWordExcelCommunication SkillsAttention to DetailTeam Player

Required

1-3 years banking experience
Associate degree or equivalent
Understanding of Electronic Payments including Wires, Real Time Payments and ACH, SWIFT Network, Clearinghouse
Familiarity with Banking Regulations such as Dodd-Frank, Reg E; Previous customer contact experience a plus
Excellent customer service skills
Excellent communication skills
Ability to work flexible hours
Team player
Advanced knowledge of Word and Excel
Excellent attention to detail

Benefits

Medical Insurance
Dental
Vision
Life insurance
Accidental death and dismemberment
Short-term and long term Disability Insurance
Parental Leave
Employee Assistance Program (EAP)
Traditional and Roth 401(k) with company match
Flexible Spending Account (FSA)
Employee Stock Purchase Plan at 5% discount
Critical Illness Insurance
Accident Insurance
Transportation and Commuting Benefits
Banking Benefits
Pet Insurance

Company

Wintrust Financial Corporation

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Wintrust Financial Corporation delivers sophisticated financial capabilities with a community bank personality across its businesses in banking, specialty finance, and wealth management.

H1B Sponsorship

Wintrust Financial Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (15)
2023 (19)
2022 (27)
2021 (10)
2020 (7)

Funding

Current Stage
Public Company
Total Funding
$683M
Key Investors
CIVC Partners
2025-05-08Post Ipo Equity· $425M
2022-06-07Post Ipo Equity· $258M
2020-05-05IPO

Leadership Team

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Timothy Crane
President and Chief Executive Officer
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Company data provided by crunchbase