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Providence · 2 weeks ago

Principal Business Systems Analyst, Salesforce

United States

Full-time

Remote

Senior Level, Lead/Staff

$58.79/hr - $92.82/hr

3+ years exp

Providence is a comprehensive health care organization committed to serving the vulnerable in our communities. The Principal Business Systems Analyst - Salesforce is responsible for coordinating with various stakeholders to facilitate requirement gathering and guide teams through Salesforce implementations and optimizations.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Coordinate with vendors, partners, architects, project management and Providence leadership to facilitate complex cross-departmental and company-wide requirement gathering activities and consulting on complicated system implementations, integrations and upgrades supporting various types of initiatives for all departments within Providence Health Plan

Guide teams through Salesforce-specific implementations, integrations, and optimizations

Stay current with Salesforce platform capabilities and apply them to meet evolving business needs

Utilize SMART criteria and balance productive skepticism with scrutiny

Provide active mentorship to other caregivers on how to analyze current and proposed processes, document deltas, validate against organizational goals and roadmaps, provide project management services, troubleshoot complex reports/extracts, mentor teams and individuals in the formation and processing of well-formed user stories in Azure DevOps, collect / organize / document user feedback, make adjustments to timelines as well as organize / drive the creation of best practices for process workflows, mapping documents, batch job documentation, change requests, SQL queries, use cases, mockups, acceptance criteria and SharePoint pages

Collaborate closely with Quality Assurance Engineers, taking the lead when required, in the creation of test plans, test scripts, test data, communication plans, bugs, and report outs

Perform duties as a member of an agile team where they will be responsible for both organizing and mentoring any IS agile team around team agreements, standards, and approaches to ensure all teams successfully complete all commitments each sprint

Act as a role model and proactively advocate for ensuring that teams continuously work to improve velocity and quality each sprint

Provide on-call and after-hours support duties as required

Qualification

Salesforce expertiseMicrosoft SQL ServerFacets experienceHealthcare regulations knowledgeIIBA certificationAgile delivery experienceLEAN techniquesUser story formationMentorshipCommunication skills

Required

Associate's Degree -OR- a combination of equivalent education and work experience

Preferred

3 or more years of experience working as a business systems analyst on an agile delivery team

Facets experience

Microsoft SQL Server experience

Demonstrated experience working with healthcare regulations such as HIPPA, HITECH, and CMS Guidelines

Demonstrated experience assessing existing processes and identifying opportunities for improvement

Demonstrated experience communicating effectively and translating business needs into technical requirements

Demonstrated experience working with Salesforce architecture, data models, workflows, and integrations as they relate to designing scalable solutions

Demonstrated experience working with systems that integrate with Salesforce (such as EHRs, billing platforms, or other third party applications)

Demonstrated experience creating and managing Salesforce user roles and profiles

Upon Hire: IIBA certification

Demonstrated experience taking leadership addressing system related issues

Demonstrated experience using LEAN techniques in analyzing requirements for potential automation

Benefits

Retirement 401(k) Savings Plan with employer matching

Health care benefits (medical, dental, vision)

Life insurance

Disability insurance

Time off benefits (paid parental leave, vacations, holidays, health issues)

Voluntary benefits

Well-being resources

Company

Providence

Glassdoor3.6

Every day, 119,000 compassionate caregivers serve patients and communities through Providence St.

Founded in 2016

10001+ employees

http://www.providence.org

H1B Sponsorship

Providence has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2021 (1)