Allergan Aesthetics, an AbbVie Company · 1 day ago
Accounts Receivable Administrator III
Austin, TX
Full-time
Onsite
Mid, Senior Level
$20.30/hr - $36.50/hr
5+ years expAbbVie is a company dedicated to discovering and delivering innovative medicines to address health issues. The Accounts Receivable Administrator III is responsible for analyzing and collecting past due invoices, negotiating with customers to resolve discrepancies, and maintaining strong customer relationships.
BeautyManufacturingPharmaceuticalWellness
Responsibilities
Responsible for analyzing and collecting on past due accounts. Determine the collection tool to utilize depending on the collection strategy assigned for the period. Ascertains the degree of delinquency and collection procedure to follow for all assigned accounts
Negotiate with customers to collect all past due invoices and resolve payment discrepancies. This duty is performed within significant time constraints in order to increase cash flow for the company. Maintain predetermined standards while ensuring incoming orders are not delayed due to delinquencies
Assist with inbound calls during heavy call volumes to resolve customer inquiries
Actively participate in resolving major account issues to maintain strong customer relationships and arrive at a mutually beneficial solution for the customer and the company
Researches, determines, and implements action necessary to resolve inquiries and claims from customers
Exercises sounds judgement and discretion in making all routine decisions to ensure that all claims are handled accurately and to the satisfaction of both parties
Resolve disputed claims. Complete monthly assigned collection strategy. Handles complex reconciliations of consignment billings and billings with multiple returns associated
Reconciles accounts in a credit balance which includes researching and reconciling any open invoices or deductions to ensure validity prior to refunding the customer. Works with customers providing backup necessary to resolve and clear any outstanding debit prior to issuing refunds
Communicates clearly with internal and external customers. Take actions necessary to meet department objectives and at the same time continues to build a relationship with the customer
Ensures customers are set up for e-mail invoices and statements and are aware and taking advantage of the company on-line support tools
Assists customers with Accounts Receivable functionality available on Allergan Direct to help increase usage and promote self-service
Takes corrective action and is actively involved in process improvement teams to correct potential on-going problems. Processes customer refunds and adjustments as needed
Identifies problem accounts and notifies Finance and Sales management of situations that could indicate uncorrectable claims or possible bankruptcy to prevent future losses to the company
Ensures credit lines are reduced to eliminate additional Bad Debit expenses. Committed to successfully completing assigned monthly strategies and daily follow-ups
Accountable to maintain all accounts on an up-to-date basis status to ensure 'clean' audits by internal and external auditors
Participates in projects to resolve issues within the department and/or organization
Demonstrates leadership and is a subject matter expert and go to person on the team
Ability to work independently and plan extensively to meet goals while maintaining consistency and quality in a fast paced, multi tasked environment
Excellent verbal and written communication skills along with strong billing reconciliation and accounting skills
Must demonstrate a strong ability to identify, analyze and solve problems as well as manage multiple projects and heavy work volume within time constraints
Must be self-motivated and approach tasks with a positive pro-active attitude while maintaining eagerness and capacity to learn
Qualification
Required
Experience working with Microsoft Office, Outlook, Word, Excel, and Power Point
5+ years experience working in Accounts Receivable, Customer Service, Accounts Payable, or Cash Applications
Preferred
Bachelor's Degree in Finance or Accounting field preferred or equivalent combination of education and experience
SAP and SideTrade experience preferred
Healthcare or Pharmaceutical experience preferred
Benefits
Paid time off (vacation, holidays, sick)
Medical/dental/vision insurance
401(k)
Company
Allergan Aesthetics, an AbbVie Company
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products.
1001-5000 employees
H1B Sponsorship
Allergan Aesthetics, an AbbVie Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (16)
2021 (14)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Nicole Mowad-Nassar
Senior Vice President, AbbVie and President, Global Allergan Aesthetics
Recent News
2025-12-04
Company data provided by crunchbase