ConsultNet Technology Services and Solutions ยท 3 weeks ago
Helpdesk Support- Level 1
United States
Full-time
Remote
Entry Level
$50K/yr - $54K/yr
1+ years expConsultNet Technology Services and Solutions is a leading national provider of IT staffing and solutions, experiencing tremendous growth and looking to hire Level 1 Technical Support Specialists. In this role, you will be responsible for troubleshooting a high volume of tickets daily, assisting internal employees with various technical issues over the phone.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Troubleshooting 30-50 tickets daily for many locations nationwide
Assisting internal employees with technical issues such as wifi troubleshooting
Printer support
Point of sale support
Password resets
Desktop troubleshooting
Qualification
Required
1+ years experience in IT support
Active Directory, Windows Support
Experience with high call volume
Password Resets/WiFi troubleshooting/Windows Support/Printer Support
Must have great communication skills
Company
ConsultNet Technology Services and Solutions
ConsultNet is a talent solutions company that helps businesses solve complex challenges by integrating talent, technology, and scalable delivery models.
201-500 employees
H1B Sponsorship
ConsultNet Technology Services and Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (7)
2022 (6)
2021 (6)
2020 (9)
Funding
Current Stage
Growth StageLeadership Team
Marnie Nuttall
Chief Financial Officer
Company data provided by crunchbase