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Genesys · 1 day ago

Senior Account Executive, Government

Pennsylvania, United States

Full-time

Hybrid

Senior Level, Lead/Staff

$103K/yr - $192K/yr

8+ years exp

Genesys is hiring talented sales professionals in the State & Local Government market. As a senior seller, you’ll be responsible for growth and adoption among existing accounts while securing net new customer business.

Artificial Intelligence (AI)Cloud ComputingSaaSSoftware

Work & Life Balance

Responsibilities

Drive revenue, market share, and exceed new pipeline targets in your defined geographic region

Effectively lead and manage active sales opportunities with prospects and customers with the Genesys Way of Selling (MEDDPICC)

Understand acquisition and procurement rules and processes to guide new customers through buying

Accurately forecast and exceed monthly, quarterly and yearly revenue targets

Build, maintain, and iteratively evolve Territory Plans to crystallize and focus your strategy and priorities of work which align to Genesys’ strategic direction, including the development and management of a robust sales pipeline by engaging with prospects, partners, and key customers

Collaborate and build strategically with Genesys Partners, including our Value-Added Resellers (VAR), Integrator, AppFoundry, and Carrier channel partners to align on building a greater awareness to our solutions in the industry, conduct effective and streamlined opportunity management, and attending events together

Regularly plan initiatives with internal partners, including our Business Development Representatives, Field Marketing, Event Marketing, Channel, and Healthcare teams to support your regional territory revenue growth goals

Develop and refine your ability to present a compelling business value proposition for your customers through effective written and speaking communication skills

Understand the business and technical requirements of your customers and to help shape the direction of our product offerings

Collaborate with Genesys’ internal business partners, including our legal and finance teams, to manage complex contract negotiations

Prepare and deliver business reviews to the senior management team on quarterly and yearly strategies that align with revenue growth expectations

Accelerate customer adoption and ensure customer satisfaction in partnership with our Customer Success Managers

Become expert at positioning the business value of our Digital and AI portfolio

Build a strong working knowledge of customer mission and priorities by researching Modernization plans, IT strategic plans, IG and GAO reports, etc

Become expert at aligning customer initiatives and priorities to Genesys capabilities in a way that differentiates our products and informs a strong Point of View on Why Genesys

Qualification

Sales methodologyMEDDPICCEnterprise softwareSalesforceState & Local GovernmentTechnical salesBusiness acumenForecastingCommunication skillsRelationship building

Required

8+ years of field enterprise sales and/or business development experience with a focus on State & Local Government AI, enterprise software, networking, infrastructure, customer experience, and/or cloud computing services

Understanding and experience with State & Local Government procurement and funding in direct and indirect models

BA/BS degree or equivalent experience

Proficiency with enterprise platforms including Salesforce (CRM), Clari or similar (forecasting and opportunity management), Zoom (collaboration), and others such as ZoomInfo, DocuSign, Workday, and Tableau

Demonstrated proficiency and adoption of MEDDPICC, Account Strategy Mapping, and Opportunity Plans

Must be based in region with the ability to travel at least 25% as needed