Field Service Technician jobs in United States
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Compucom Staffing ยท 2 days ago

Field Service Technician

Compucom Staffing is dedicated to providing career guidance and support to its employees. They are currently seeking a qualified Field Service Technician in Gilroy, CA to provide end-user support, troubleshoot and repair computer systems, and maintain user account information.

ConsultingDeliveryInformation TechnologyStaffing Agency
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Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems
Supports and maintains user account information including rights, security, and systems groups
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
Determines and recommends which products or services best fit the customers' needs

Qualification

CompTIA A+ certificationComputer systems troubleshootingHardwareSoftware maintenanceCustomer service skillsWritten communication skills

Required

Must have a reliable vehicle
Valid license
Clean MVR

Preferred

Associate's degree or its equivalent
Minimum 0 to 3+ years of experience in the field or in a related area
CompTIA A+ certification (can obtain within 6 months of hire)
Familiar with a variety of the field's concepts, practices, and procedures
Performs a variety of complicated tasks
Works under immediate supervision
A certain degree of creativity and latitude is required
Must have strong people / customer service skills and be able to build relationships and rapport
Strong written, communication, and documentation skills
Must be able to work independently, is self-motivated and self-disciplined, and not afraid to ask questions if unsure about something

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits

Company

Compucom Staffing

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Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.

Funding

Current Stage
Late Stage
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