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NEOGOV · 1 day ago

Part Time Senior Program Specialist - Adult Sports

City of Anaheim, CA

Full-time, Part-time

Onsite

Mid, Senior Level

$21.05/hr - $26.87/hr

2+ years exp

The City of Anaheim Community Services Department is seeking a Senior Program Specialist for the Adult Sports Program. This position will help organize and supervise the City’s Adult Basketball, Flag Football and Pickleball programs, coordinating day-to-day league operations and ensuring quality programming.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Under the direction of the Community Services Coordinator, direct and supervise the Adult Sports Leagues

Train, schedule, supervise and evaluate staff and contracted officials

Order and maintain equipment and supplies

Prepare reports and maintain records

Recruit, train, direct, evaluate, and supervise the work of subordinate staff and volunteers

Supervise, coordinate, and evaluate a variety of recreational programs; organize a variety of tasks, track program information, track staff/volunteer hours, prepare reports, and maintain logs, work schedules, delivery routes, and financial records

Order and maintain program supplies, equipment, and informational literature; prepare, understand, and interpret written and oral instructions, policies and procedures

Assist in the coordination of special events; arrange for staffing of special events booths and deliveries of publicity materials

Provide program information to the public over the telephone, at the front counter, as well as through the mail and e-mail; respond to citizen's requests and complaints; follow up and provide solutions to citizen problems

Provide information, referral, and assessments; coordinate emergency assistance, and senior wheels transportation program; assist with special events and fundraisers; develop and distribute program publicity; serve as liaison to community committees

Recruit and conduct orientations for new instructors; supervise and coordinate annual instructor evaluation process; prepare instructor payments and miscellaneous reports

Create advertising contact and mailing list for newspapers, cable, radio, internet; coordinate marketing information and send out regularly scheduled new release packets; create fliers, forms, letters, activity guide copy, and write press releases

Enter course and instructor information into Department's program and facility software system; reserve facilities and process registrations as needed; cancel courses in Civic Rec and notify patrons and community center staff of course cancelations; process refunds and Anaheim Community Foundation scholarship applications

Prepare community center calendars for scheduling of the proposed upcoming session of recreation classes

Serve as a liaison between the City and cable company in updating Channel 3 Slides; assist in the maintenance and updating of the Division's website

Assist in producing fundraising materials such as letters, lists, proposals, and brochures; assist in the management of fundraising records; contact prospects by phone or written correspondence to seek donations

Maintain positive working relationships with co-workers, other departments, and outside agencies; maintain high level of customer service, courtesy, and professionalism for all public contacts; communicate effectively with the public and with co-workers; establish cooperative working relationships

Perform related duties and responsibilities as required

Qualification

Sports programmingStaff supervisionCustomer serviceMicrosoft OfficeLeague registration softwareReport preparationPublic relationsRecord keepingCommunication skillsTeam management

Required

Two (2) years journey level experience related to the recreational program to which assigned, including supervision of employees and volunteers

Experience in sports programming

Experience in supervising and training staff, volunteers, and officials

Experience working with the public

Techniques for providing a high level of customer service

Knowledge of Microsoft Office products and league registration and scheduling software

Principles of employee and volunteer supervision and training; principles, practices, and service delivery needs related to the program area(s) to which assigned

Procedures for overseeing; planning, implementing, and maintaining a variety of recreation and leisure activities and programs; recreational, cultural, age-specific, and social needs of the community

Applicable Federal, State, and local laws, regulations, codes, and guidelines related to the program area and facilities to which assigned

Recreation site management and oversight; safety principles and practices, including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods; applicable safety precautions and procedures related to the program area(s) and facilities to which assigned

Principles and practices of basic public relations techniques

Principles and procedures of record keeping, cash handling, and report preparation

Business arithmetic and statistical techniques

Modern office practices, methods, computer equipment and computer applications

English usage, spelling, vocabulary, grammar, and punctuation

Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contact with the public

Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and City staff

The ability to communicate both orally and in writing

The ability to maintain effective working relationships with others

Plan, oversee, implement, and coordinate assigned recreation program operations and activities, as well as staff, contractors, and volunteers

Plan and prepare recreation activities, reports, and other related program materials

Monitor program budget revenue and expenditures

Understand the organization and operation of recreation programs and facilities necessary to assume assigned responsibilities

Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations

Work independently while supervising facilities and user groups

Understand, interpret, and apply facility use policies and procedures

Provide courteous assistance to facility patrons

Lift and move tables and chairs and arranging facilities for community events and/or meetings

Handle rescues, medical emergencies and injuries in a calm and effective manner, including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR); maintain facilities and equipment in a clean, safe, and secure manner

Operate the Department's program registration and facility software system

Operate modern office equipment including computer equipment and software programs

Maintain accurate logs, records, and written records of work performed

Use English effectively to communicate in person, over the telephone, and in writing

Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines

Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work

Possession of a valid California Driver's License by date of appointment

Possession of a current (less than two years) tuberculosis clearance slip by date of appointment