NORC at the University of Chicago · 16 hours ago
IT Manager – HR/Financial Application Support - Hybrid Chicago Loop
NORC at the University of Chicago is a research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. The IT Department seeks a Manager of IT to oversee the reliability and support of NORC’s Administrative Systems, ensuring operational standards are met and promoting standardization and automation.
AnalyticsGovernmentGovTechNon Profit
Responsibilities
Manage day-to-day operations for NORC’s Administrative Systems applications
Provide technical leadership to staff and leverage the technical expertise of other senior members of the department
Manage resource allocation, personnel management, technical guidance and mentorship, conflict resolution, and communication with IT management
Proactively hire and train new staff based on projected staffing demands and financial needs
Act as a liaison between IT management and administrative departments such as Accounting, Finance, and NORC People
Work cross-functionally to identify and proactively remediate problems by prioritizing the changes to benefit stakeholders
Actively participate in critical incidents - facilitate meetings to resolve issues, discuss monthly service reports and escalate challenges
Develop processes and procedures within functional area of responsibility and ensure compliance with larger departmental policies
Maintain stability and quality of administrative systems by ensuring operational standards and processes are followed, support plans are organized, relevant and readily available for use
Promote standardization and automation
Qualification
Required
Bachelor's Degree in Information Technology or related field or equivalent experience
At least 5 years' experience in managing third-party financial applications, including cost accounting, timekeeping, HRIS, and budgeting
At least 3 years in a management or leadership capacity
Previous expertise in SQL queries, data extractions, report writing, and maintaining system interfaces (ETL)
Good understanding of systems development lifecycle, technical components involved and ability to understand and support new changes in their applications
Experience managing and mentoring staff
Strong analytical skills as well as strong communication skills
Desire to work in a team environment
Detail oriented, organized, and able to juggle multiple tasks/projects with minimum of supervision
Ability to work evenings to weekend when needed
Ability to work independently, ability to display wide creativity, and appropriate delegation skills
Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position
Preferred
Experience with Deltek Costpoint, ADP Enterprise, Cognos, or IBM TM1 preferred
Benefits
Generously subsidized health insurance, effective on the first day of employment
Dental and vision insurance
A defined contribution retirement program, along with a separate voluntary 403(b) retirement program
Group life insurance, long-term and short-term disability insurance
Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).
Company
NORC at the University of Chicago
Together, We Find Evidence for a Better World.
Funding
Current Stage
Late StageRecent News
San Gabriel Valley Tribune
2025-10-23
2025-09-04
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