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ABC Legal Services · 20 hours ago

Dispatcher

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$15/hr - $17/hr
date1+ years exp

ABC Legal Services is a national leader in service of process with over 30 years of experience. As a Dispatch Coordinator, you'll play a critical role in ensuring legal documents are delivered quickly and accurately, coordinating with servers and internal partners to maintain smooth operations.

LegalRisk Management
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H1B Sponsor Likelynote

Responsibilities

Monitor skye (internal application) task board to identify aging unclaimed jobs
Identify a server to claim the job by reaching out to the primary server and servers nearby using skye, the map and leveraging tools such as text, phone and email to communicate
Identify jobs that are unable to be claimed due to missing customer information (I.e. county or zip code, missing server names on Orders and other scenarios that prevent a job from being claimed or dispatched
Resolve and escalate to teams if needed
Monitor and report trends in stuck jobs if you see an increase in the same scenarios
Review unclaimed zip codes in assigned states and work with servers in the county to get those areas claimed or understand why and work with the regional recruiter to escalate the findings
Notify recruiter of locations needing additional coverage due to an increase in volume, unclaimed zip codes, use of offline vendors, continued dispatch to sheriff or poor performance of local servers

Qualification

Dispatching experienceCustomer serviceAnalytical skillsOrganizational skillsVerbal communicationWritten communicationDigital tools proficiencyTeam collaborationReliability

Required

1–2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced, communication-heavy role
Strong organizational skills with the ability to manage high-volume tasks and shifting priorities
Excellent verbal and written communication skills
Ability to analyze information, identify roadblocks, and escalate issues appropriately
Comfortable navigating digital tools, internal platforms, and map-based systems
Proven ability to work independently while contributing to team goals
Reliable, consistent, and able to follow established processes with high accuracy

Benefits

Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance

Company

ABC Legal Services

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ABC Legal Services is a legal services company that provides managing compliance risk services.
dateFounded in 1974
location
Seattle, Washington, USA
people-size201-500 employees
web-link
http://abclegal.com

H1B Sponsorship

ABC Legal Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (4)
2022 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-08-14Acquired

Leadership Team

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Steve Carrigan
Chairman and Chief Evangelist
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Recent News

PRWeb
ABC Legal Named 2025 OnCon Icon Awards Winner for Top 100 Corporate Counsel Team
2025-11-08
globallegalchronicle.com
Gridiron Capital Acquires ABC Legal Services From Aquiline
2025-09-16
peprofessional.com
Gridiron Stays Litigious, Acquires ABC Legal Services
2025-08-21
Company data provided by crunchbase