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Commerce City · 1 week ago

Digital Records Technician (INTERNAL ONLY)

Denver, CO

Full-time

Onsite

Entry Level

2+ years exp

Commerce City is seeking a Digital Records Technician to manage and maintain digital records and evidence media for the Police Department. The role involves ensuring compliance with relevant laws, processing requests for records, and providing technical support to department personnel.

Government Administration

Responsibilities

Understands and interprets open records laws as it pertains to the Colorado Criminal Justice Records Act (CCJRA), and Colorado municipal records retention laws and guidelines

Maintains confidentiality of information consistent with applicable federal, state and City laws, ordinances, rules and regulations

Receives and retains inventory, storage and retention of digital records and evidence media

Audits digital records and evidence media to ensure proper categorization and retention

Catalogues, copies, reproduces, redacts, cuts, dubs and distributes digital records and evidence media using computer software and web applications in accordance with Department policies and procedures, the Colorado Criminal Justice Records Act (CCJRA), and the Colorado Municipal Records Retention rules and regulations

Receives and processes written, electronic and telephone requests for the release of criminal justice records

Publishes records and digital media through the e-portal to the District Attorney's office as case discovery

Electronically enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, database, or other computer programs

Prioritizes work tasks to ensure operational efficiency and compliance with policies, procedures, regulations and public records laws

Assists prosecutors and attorneys with the review and examination of digital records and evidence media, in accordance with department policies and procedures

Provides technical support to department personnel, attorneys and community members in the review of released or transferred digital media

Performs administrative duties and compiles data for periodic reports of digital media inventory, ensuring completion by specified deadlines and in accordance with established goals and objectives

Instructs and assists department members in the use of body worn cameras, uploading and storage of digital media records and evidence. Monitors and initiates digital media disposition upon review of court disposition orders, statutes of limitations and records retention policies

Testifies in criminal or civil court or other public hearings to verify the integrity of digital records and evidentiary media collected or protocols followed for collection and redaction in order to authenticate such media

Qualification

Digital media managementData entryRetrievalCCJRAEvidence management softwareMicrosoft Office SuiteCustomer service skillsConfidentiality handlingTeamworkEffective communication

Required

Must be 21 years of age

High school diploma or GED required

Minimum of two years' experience in a customer service, general clerical or records processing/filing position

Two years' computer experience in data entry or retrieval, copying digital media, data management or information technology

Must qualify for FBI certification to access the Criminal Justice Information System; qualification includes no felony conviction of any kind

Must possess a valid Colorado driver's license with a good driving record

Ability to obtain certifications in CCIC/NCIC and CIJS within 12 months of hire

Knowledge of computers and electronic data processing

Knowledge of digital media and the theory and practices of the duplication of digital media

Knowledge of the City of Commerce City, municipal government services, and police department functions

Knowledge of and ability to interpret Colorado Criminal Justice Records Act (CCJRA) and follow detailed/complex instructions

Knowledge of English usage, spelling, grammar and punctuation

Skill in understanding and responding to customer service needs

Skill in typing on a computer or typewriter with accuracy; alphabetic and numeric filing

Ability to handle confidential information

Ability to work with broad direction and limited supervision

Ability to work well with culturally diverse and demanding people

Ability to establish and maintain effective working relationships with other employees and the public

Ability to organize activities and working environment in order to complete tasks in accordance with priorities, address multiple demands, or meet deadlines with maximum efficiency

Ability to focus attention on tasks, which may be complex, routine, or repetitive, without losing concentration or becoming distracted by external activities

Ability to adapt to interruptions, equipment failures, unusual demands, or changing priorities

Ability to read, understand, and apply technical manuals, complex analytical methods, and research reports

Ability to understand and follow written and oral instructions and procedures

Ability to communicate effectively and professionally with others

Ability to work under pressure and respond calmly in emergency situations

Ability to clearly and accurately express thoughts in the completion of various forms of written documents and verbal directives/communication

Ability to deliver exceptional internal and external customer service

Ability to work in a team environment