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Saatchi & Saatchi Wellness · 23 hours ago

Account Director

New York, NY

Full-time

Hybrid

Senior Level

$96K/yr - $151K/yr

7+ years exp

Saatchi & Saatchi Wellness is a company dedicated to inspiring a healthier world through innovative marketing and strategic consulting. They are seeking an Account Director responsible for managing client relationships, driving account growth, and leading agency operations while ensuring client satisfaction and financial oversight.

Marketing & Advertising

Responsibilities

Drives the process and details, and leads tactical plans. Forecasts budgets

Develops and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Thorough knowledge of contract and its implications

Sound decision making regarding hours dedicated to jobs, what to prioritize. Thorough knowledge of all basic financial tools necessary to account management

Trouble shoot: Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve for potential problems before they get too big. Ability to solve client issues, independently moderate conflicts and influence management decisions

Takes on wider, formal and informal leadership responsibilities within the agency

Provides clear and fair direction & feedback to junior account staff

Demonstrates and applies extensive and expert knowledge of assigned brands

Successfully serves as point of authority and/or source of advice for therapeutic area

Ensures team adherence to agency process. Identifies issues and leads problem resolution

Develops communication objectives & strategies (e.g. marketing/ brand platform briefs). Has the ability to see the big picture and identify the key/broad issues while still driving the process and details

High-level analysis of category, research, competitive data. Analyzes and extracts findings/issues from all available marketing data. Active in strategic development

Demonstrates passion for the brand

Develops marketing/ brand platform briefs. Owns the agency process. Shows resourcefulness and thoroughness in developing tactical plans, including budgets and timelines

Supervises and effectively manages the production of client-approved marketing tools

Collaborates on creative brief development

Assumes responsibility for the writing and preparation of marketing communications plans and proposals

Communicate key Client issues/ initiatives to team accurately and in timely manner

Demonstrates the ability to think creatively and strategically

Basic knowledge of PHCG businesses, offerings, and tools

Builds trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value

Frequent, positive client contact with key clients

Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments

Understands, communicates and advocates the agency POV (point-of-view)

Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly. Presents complex data or messages in clear, succinct, compelling manner to clients

Ensures timely, accurate client documentation & correspondence

Qualification

Client Relationship ManagementStrategic PlanningHealthcare CommunicationsBudget ManagementTeam LeadershipTrustSelf DevelopmentIntegrityCommunication SkillsCreative Thinking