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madhappy · 1 day ago

Madhappy South Coast Plaza Part-Time Store Associate

Costa Mesa, CA

Part-time

Onsite

Entry Level

$18/hr - $18/hr

1+ years exp

Madhappy is a Los Angeles-based clothing brand focused on fostering a community of optimists. They are seeking a part-time store associate for their South Coast Plaza location, responsible for delivering superior customer service, maintaining store operations, and representing the brand effectively.

E-CommerceFashionRetailShoes

Responsibilities

Establish a constant focus on brand, continually driving engagement, knowledge and passion for the brand across the store team

Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs

Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!)

Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly

Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly

Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization

Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience

Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers

Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner