Apply on Employer Site

Acrisure · 1 day ago

Carrier Program Administrator

Lynnwood, WA

Full-time

Hybrid

Entry Level

$25/hr - $35/hr

2+ years exp

Acrisure is a company focused on building a community where people can grow and thrive. They are seeking a Carrier Program Administrator to manage system access for employees and clients, troubleshoot access issues, and support the Administration Lead.

Financial ServicesInsuranceInsurTech

Responsibilities

Manage timely and appropriate access on all company websites to include but not limited to:

Create carrier logins for new employees

Remove terminated employees from carrier systems

Work with CSR24 lead to help maintain client logins

Support customer needs, including both employees and client system access, as applicable, with password resets, access issues with carriers, and troubleshooting basic questions, etc

Develop and continually support effective working relationships with employees and clients engaged with the applicable system(s)

Provided updated agency information to carriers as requested/needed

Work in conjunction with the Head of Client Solutions to complete carrier agency contracts and maintain database as needed

Maintain agency licensing information in conjunction with the Regulatory Affairs/Licensing department

Provide overall carrier support and assistance through written and oral communications

Provide support to both the Administration Lead and Head of Client Solutions as directed

Provide training and support to new and existing employees with respect to all Administration functions

Maintain high level of confidentiality when working with proprietary and sensitive data

Qualification

Microsoft OfficeProblem-solvingOrganizational skillsTime managementIndependenceCollaboration in M365Insurance industry experienceCommunication skillsAttention to detailInitiative

Required

Strong organizational and time management skills, along with a demonstrated attention to detail

Communicates and interacts positively, effectively, and professionally with all levels of management, employees, and clients, both verbally and in writing

Ability to work in fast paced environment and meet deadlines

Must have a strong ability to problem-solve to help address issues or refer them to others for assistance

Must take initiative and be able to work well independently

Proficient working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint with experience collaborating efficiently in M365 (OneDrive, MS Teams, SharePoint)

Minimum 2 years office experience required