Jump · 1 day ago
Platform Engineer
United States
Full-time
Remote
Mid Level
$150K/yr - $150K/yrJump is transforming the live sports experience with an end-to-end fan engagement platform specifically for sports teams and venues. We’re looking for a Platform Engineer to build systems and automations that enhance engineering productivity, improve customer onboarding, and ensure operational efficiency across the company.
Customer ServiceInformation ServicesSoftware
Responsibilities
Build and maintain internal platform tooling such as our Support UI, onboarding automation systems, messaging/webhook router, and other efficiency-focused internal apps
Boost engineering productivity by delivering high-leverage solutions: CLI tools, workflow automations, CI/CD improvements, SDKs, and self-service admin tools
Support customer onboarding and integrations, including identity/profile pipelines, environment automation, and troubleshooting third-party API or webhook issues
Improve reliability, observability, and security in partnership with DevOps, Security, and engineering teams—covering infrastructure, microservices, and internal systems
Contribute to DevOps operations including IaC updates, environment configuration, monitoring/logging, and occasional production incident support
Collaborate cross-functionally on new integrations, platform patterns, internal APIs, vulnerability remediation, and documentation
Qualification
Required
Strong backend engineering experience in Python and Typescript/Node
Experience building internal tools or platform systems including CLIs, services, workflow automation, integrations
Comfort with AWS, Docker, CI/CD pipelines, and Infrastructure-as-Code tools such as Terraform or Tofu
Strong ownership mindset with the ability to take ambiguous problems and drive them to completion
Solid understanding of API design and distributed systems fundamentals
Collaborative, service-oriented approach to partnering with engineering, support, and ops teams
Preferred
Experience with AWS serverless or Fargate workloads
Experience with Go
Background in security remediation, dependency hygiene, or secure-by-default practices
Experience troubleshooting complex third-party APIs or webhook integrations
Familiarity with Datadog, CloudWatch, or building logging/metrics pipelines
Experience with SaaS onboarding automation or internal tooling
Exposure to event-driven systems (SNS/SQS, EventBridge, Kinesis, Kafka)
Experience with FastAPI, Express, Next.js, or internal UI frameworks
AI-assisted development tools or MCP server design experience
Familiarity with SOC2/GDPR requirements or multi-account AWS architectures
Benefits
Remote first
Competitive salary and equity
Flex PTO policy
401(k)
Generous medical, dental and vision plans
16 weeks paid parental leave for primary and secondary caregivers
$1,000 reimbursement for work-from-home tech setup
Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel
Company
Jump
Jump is a technology enterprise software platform.
Founded in 2020
11-50 employees
H1B Sponsorship
Jump has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Early StageTotal Funding
$53MKey Investors
Forerunner
2025-08-12Series A· $23M
2023-03-01Series A· $30M
Leadership Team
Jordy Leiser
Co-Founder & CEO
Recent News
alleywatch.com
2025-10-11
thesaasnews.com
2025-08-16
2025-08-15
Company data provided by crunchbase