Centauri Health Solutions, Inc · 1 day ago
Radiology Scheduling Coordinator, Remote in Waycross, GA
United States
Full-time
Remote
Entry Level
2+ years expCentauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs. The Radiology Scheduling Coordinator is responsible for performing Schedule+® functions for physicians and patients, which includes insurance verification, scheduling services, and ensuring quality customer service.
Data ManagementHealth CareHospitalRisk ManagementSoftware
Responsibilities
Thoroughly completes the insurance verification process to ensure the accuracy of insurance information
Obtains insurance authorizations, referral, and treatment consults as needed for all scheduled patients prior to receiving services
Coordinates peer-to-peer reviews as needed between the physician and the insurance company
Obtains benefit coverage from insurance companies and accurately enters information into the appropriate computer system
Obtains diagnosis information and/or CPT code from the physician/office or the outpatient department, as necessary for completing the insurance authorization process
Maintains proficiency in the various systems utilized during insurance verification and authorization process including various on-line payor eligibility programs
Monitors appropriate work lists to ensure timely insurance verification processing
Maintains documentation necessary for compliance with state, federal, and other regulatory agency requirements
Makes outbound and receives inbound calls to schedule patients for imaging services at an HCA facility
Schedules and documents notes in hospital and Centauri’s operating system
Provide patient prep instructions for the services scheduled
Works with hospital staff to ensure patients are scheduled timely, appropriately and receive the upmost customer service
Monitors and manages the e-mail inbox or fax machine for assigned practices throughout the day
Works any requests e-mailed or faxes received
Checks and responds to voicemails
Creates, maintains and monitors log of patients and procedures scheduled for assigned physician practices
Monitors appropriate work lists to ensure timely insurance verification processing
Effectively communicates operational activities and issues with co-workers, Supervisor, and Manager
Interfaces courteously and effectively with internal and external customers. Must consistently present a positive departmental and organizational image, as well as commitment to departmental goals, objectives, standards, policies and procedures
Demonstrates proficiency within assigned area of responsibility and a general understanding of the entire Patient Access process
Identifies and recommends process improvements for the Schedule+ Program
Performs other duties as assigned by the Patient Access Management Team
Qualification
Required
Excellent customer service or client relations experience; office or hospital environment
High school diploma or equivalent GED required
Associates degree in a related field or a minimum of two years in patient scheduling, registration and/or healthcare billing
Strong Literacy (grammar, spelling, math)
Strong Microsoft Products, word, excel, outlook, windows
Preferred
High volume call center experience preferred
Benefits
Generous paid time off
A matching 401(k) program
Tuition reimbursement
Annual salary reviews
A comprehensive health plan
The opportunity to participate in volunteer activities on company time
Development opportunities
This position is bonus eligible in accordance with the terms of the Company’s plan.
Company
Centauri Health Solutions, Inc
Centauri Health Solutions aims to attract and retain the industry’s top talent as we continue to create and deliver the most flexible and innovative tools in the market.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$118.44MKey Investors
SV Health InvestorsSilversmith Capital Partners
2020-01-09Acquired
2018-06-29Series Unknown· $18.19M
2017-02-10Series Unknown· $50.25M
Leadership Team
Michelle Miller
Chief Technology Officer
K
Kai Tsai
EVP of Strategic Business Development
Recent News
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