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Saks Global · 19 hours ago

Client Development Manager

Raleigh, NC

Full-time

Onsite

Mid, Senior Level

3+ years exp

Saks Global is a company focused on redefining the luxury retail experience. They are seeking a Client Development Manager who will drive sales by developing the skills of their Style Advisors and fostering client relationships through exceptional service. The role involves coaching, onboarding, and managing the performance of the selling team to achieve sales goals.

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Responsibilities

Establish deep relationships with clients and drive repeat business to achieve sales goals and event goals

Consistently deliver memorable shopping experiences to all clients; plan client appointments to maximize results

Maximize every appointment with a client to address their fashion needs and those of the client's network

Inform clients of in-store events to enhance their experience of Saks and increase engagement

Diagnose client spend and identify opportunities to increase engagement and wallet share

Increase new client acquisition by leveraging various marketing tools such as ccA+, social media platforms, referrals and networking

Ad hoc responsibilities as needed

Is a management leader on the floor to help resolve client issues and support the general running of the selling floor

Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed

Qualification

Client relationship managementSales coachingTeam managementTechnology proficiencySocial media marketingPerformance managementLeadershipCritical thinking