RIDE Mobility · 1 day ago
RIDE Services - Field Service Technician - Texas
Dallas or Austin, Texas
Full-time
Onsite
Entry Level
2+ years expRIDE Mobility LLC is seeking a hardworking Field Service Technician for their Customer Service Department. The technician will be responsible for diagnosing and repairing buses and trucks under warranty, providing customer support, and coordinating repairs and maintenance activities at customer facilities.
Automotive
Responsibilities
Complete work assignments at Customer facilities, BYD Locations and may be asked to perform other maintenance duties as assigned
Perform diagnosis and repairs of warranty related issues
Provide Customer interface and reports on field maintenance activities
Responds to Customer requests, comments or complaints as needed
Assist Customer with maintenance related issues
Order parts as needed, coordinates repair and provides daily Service reports/Parts requisitions as needed
Air brake systems and the ability to troubleshoot problems with the air valves
Suspension diagnostics relating to air suspension, track bars, leveling valves
Heavy-duty ABS systems diagnostics and repairs
Ability to replace heavy-duty brake rotors, pads, and air disc calipers
Coordinates new vehicle delivery acceptance with Customers in US and Canada
Provide daily status reporting to Customer Service Manager/Supervisor
Follows up with Parts clerks for parts availability and ETA
Qualification
Required
Knowledge of transit bus maintenance operations and field service support
Minimum of two years' experience
ASE Transit Bus Certifications
Transit bus Technician experience, preferably working in a field service environment
Experienced in bus maintenance and repair
Experience with computer-based diagnostics in bus maintenance operations
Ability to travel and work in the Customer's environment
Must possess a valid driver's license in home state and no more than one infraction during previous three years
Air brake systems and the ability to troubleshoot problems with the air valves
Suspension diagnostics relating to air suspension, track bars, leveling valves
Heavy-duty ABS systems diagnostics and repairs
Ability to replace heavy-duty brake rotors, pads, and air disc calipers
High school diploma, or general education degree (GED)
Preferred
Experience with bus Electric drive systems
Class B with Passenger Endorsement preferred. If not at this time, the ability to obtain
Know how to use a digital volt ohm meter (DVOM) usage
Know how to use an Insulation tester for high voltage components
Preferably experienced in heavy-duty EV or Hybrid systems
Preferably experienced with bus door experience
Preferably experienced with bus kneeling systems
Preferably experienced with knowledge on Dinex I/O Control systems
Preferably experienced with wheelchair lift and ramp experience
Preferably experienced with knowledge in AC and DC charging systems, both vehicle and chargers
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Paid time off
Professional development assistance
Relocation assistance
Vision insurance
Company
RIDE Mobility
RIDE, a BYD spinoff, is redefining the future of transportation in North America.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase