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Saks Global · 23 hours ago

Brand Ambassador - Designer Salon

Chicago, IL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Saks Global is a company focused on redefining the luxury retail experience, and they are seeking a Brand Ambassador to drive sales for a specific vendor line. The role involves developing strategies to acquire new clients, educating other associates on product knowledge, and managing client relationships to meet sales goals.

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Responsibilities

Drive sales for the brand in a specific category

Develop and execute strategies to drive overall sales for the brand

Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals

Strategically develop plan in partnership with leadership to support overall Local Business Development Plan

Execute category strategies for the brand developed by the Brand Manager or GM

Demonstrate expertise in customer base by having knowledge of top customers

Coordinate special orders, reserves and product movement between stores to deliver to customer requests

Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area

Coordinate department efforts to maximize special events and trunk show focus days

Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell

Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.)

Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing and customer requests to target future growth

Act as a liaison between department and vendor representatives

Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product

Act as role model for Sales Associates by exhibiting the highest customer service standards

Ad hoc responsibilities as needed