Junior Technical Support Specialist jobs in United States
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La Jolla Institute for Immunology · 1 day ago

Junior Technical Support Specialist

La Jolla Institute for Immunology is a leading research institution focused on immunology, and they are seeking a Junior Technical Support Specialist. The role involves providing initial triage technical support, acting as the primary point of contact for support requests, and assisting with various technical functions related to employee onboarding and software management.

BiotechnologyEducationHealth Care
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Culture & Values
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H1B Sponsor Likelynote

Responsibilities

Staffs the Institute help desk and any/all help systems
Performs various account setup, maintenance, and termination
Assists with workstation inventory control. Coordinates the specification, licensing control, installation, and upgrading of institute software assets
Maintains software license records
Assists in technical support of users in the use of file and electronic mail systems
Perform other related duties and assignments as required

Qualification

Mac OSXWindows OSComputer hardwareHelp desk experienceTechnical support

Required

Knowledge of Mac OSX and Windows operating systems
Experience with computer hardware
Prior help desk experience

Benefits

Medical/dental/vision benefits
Paid sick leave
Contributions to a retirement plan (403B)

Company

La Jolla Institute for Immunology

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"Sometimes in science there are so many people trying to answer the same question that it's good to stray off in another direction,"​ Mitchell Kronenberg, Ph.D., LJI Professor.

H1B Sponsorship

La Jolla Institute for Immunology has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (12)
2023 (23)
2022 (15)
2021 (21)
2020 (23)

Funding

Current Stage
Growth Stage
Total Funding
$1.3M
Key Investors
The Conrad Prebys Foundation
2025-05-28Grant· $1M
2024-09-18Grant· $0.3M

Leadership Team

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Joel Martin, Ph.D.
Managing Director and Chief Business Officer
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Makoto Nonaka
Founding President
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Company data provided by crunchbase