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Group O · 16 hours ago

IT Intern

Milan, IL

Internship

Onsite

Intern

$20/hr - $20/hr

Group O is seeking an Intern to grow within our developing Information Technology group. As the Desktop Support Intern, you will be a vital part of our IT support team, providing essential technical assistance to end-users within the organization.

LogisticsManufacturingTransportation

H1B Sponsor Likely

Responsibilities

Provide first-line technical support to end-users, responding to inquiries and troubleshooting issues related to hardware, software, and network connectivity

Assist in the setup, configuration, and maintenance of desktops, laptops, printers, and other peripherals

Document and track support tickets using the IT ticketing system, ensuring timely resolution and excellent customer service

Manage user accounts, permissions, and access rights in accordance with company policy

Assist with the deployment and maintenance of IT equipment and infrastructure

Perform routine system maintenance and updates to ensure security and efficiency

Other desktop support duties as assigned

Collaborate with IT team members on various projects and initiatives, contributing to the successful delivery of IT services and solutions

Participate in meetings, training sessions, and professional development opportunities to enhance technical skills and knowledge

Adhere to IT policies, procedures, and standards, maintaining confidentiality and professionalism in all interactions

Perform other duties and responsibilities as assigned by the IT Service Manager

Qualification

Basic computer hardwareOperating systemsNetworking conceptsInformation security principlesCommunication skillsTeam collaborationProblem-solving attitude

Required

Currently enrolled in a degree program in Computer Science, Information Technology, or related field

Basic understanding of computer hardware, operating systems, and software applications

Strong interest in information security principles, practices, and technologies

Familiarity with networking concepts such as TCP/IP, DNS, DHCP, VLANs, and routing

Excellent communication skills, both verbal and written, with the ability to interact professionally with end-users and team members

Ability to work independently and collaboratively in a team-oriented environment

Eagerness to learn, adaptability, and an initiative-taking attitude towards problem-solving

Company

Group O

Group O is a logistics company specializing in supply chain and packaging solutions.

Founded in 1974

Milan, Illinois, USA

1001-5000 employees

http://groupo.com

H1B Sponsorship

Group O has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)