Case Western Reserve University · 21 hours ago
Associate Director for Disability Services
Cleveland, OH
Full-time
Onsite
Lead/Staff, Director/Executive
$56K/yr - $71K/yr
4+ years expCase Western Reserve University is committed to supporting students with disabilities through its Disability Resources department. The Associate Director for Disability Services will manage a large caseload of students, ensure compliance with legal requirements, and facilitate the accommodation process while collaborating with various campus departments.
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Responsibilities
Responsible for managing a large caseload of an extremely busy, high paced office with a very large caseload of students (600+), by educating newly registered students on the process of accessing approved accommodations and working with registered students each semester to handle problems and changing needs of disabilities. Review and evaluate applications and documentation, outreach to students, complete initial eligibility (intake) interviews with new and prospective students. Determine which, if any, reasonable accommodations may apply, author an individual accommodation memo, make any necessary arrangements with other departments and instruct students on how to access any reasonable accommodation(s). Review and assess all documents and applications for every student prior to an appointment. Evaluate professional qualifications of assessor, disability type and impact of disability on major life activities. Utilize background and knowledge of DSM-V (Diagnostic and Statistical Manual of Mental Health Disorders) and assessment interpretation to critically examine diagnosis determination and recommended accommodations. Communicate with students regarding documentation requirements and policies. Work with registered students to provide coaching skills such as self-advocacy, executive function, and essential skills for students with disabilities in the higher education setting. Serve as administrator of a weekly case review tracker for all new student requests needing consultation. Present student cases to the associate dean for evaluation and consultation during weekly meetings. (40%)
Investigate and review the ADA and the Federal Housing Act (FHA). Review and develop a plan to update the institutional policies related to students with disabilities. Consult with university Office of General Counsel regarding policy updates and the impact toward legal compliance and guidance through the ADA, FHA and the Office of Civil Rights. Review policy for the Office of Accommodated Testing and Services (OATS) to determine compliance. Present recommendations to the assistant dean for approval and implementation. Instruct faculty and staff regarding the Case Western Reserve University policy on students with disabilities and the practical application of the policy in courses, programs and in delivering services on campus. This includes developing and presenting programs regarding Disability Resources and general disability related issues for students, staff, or faculty and other campus and community partners. Serve as departmental point person for various graduate and professional programs. Communicate with key stakeholders in each program regarding registered students and their needs. Participate in resource fairs, orientation programs, faculty meetings, etc. for these programs as a representative of the office. Act as primary coordinator for high-stakes testing accommodation requests for all graduate/professional programs and examinations, including the Multistate Professional Responsibility Exam (MPRE), Bar exam, United States Medical Licensing Exams (USMLE), Physician Assistant National Certifying Exam (PANCE), social work licensure and any other licensing/board exams. Serve as point of contact for students, assist them in the process of applying and author necessary forms, accommodation records and letters of support. (20%)
Oversee the development and dissemination of best practices in relation to accommodations in undergraduate, graduate and professional programs, including research regarding relevant case law and current trends within the field of disability resources. Develop and present to the campus community programs related to disability issues/accommodation implementation. (10%)
As system administrator, manage, edit and update Accessibility Information Management (AIM) system. Oversee workflow of student applications and documentation submissions and supervise department assistant in processing. Create and monitor data trackers of new applications, documentation and student progression through the registration process. Coordinate necessary troubleshooting efforts with AIM LLC¿s support staff. Plan regular meetings and trainings with AIM LLC to expand portal capabilities and implement updates. Track student data through AIM and compile statistics for presentations, funding requests and reporting. Develop and disseminate departmental surveys via AIM. Utilize collected AIM data and survey responses to conduct yearly department review. (10%)
Coach students during regular check-in appointments (weekly, bi-weekly, etc.) on managing their academic work while establishing and practicing a healthy lifestyle that supports management of their particular disability. Identify problem areas and behaviors and work with students to develop more effective practices and habits. Refer students to Case Western Reserve University and non-university support offices and/or organizations as needed to support student success. (10%)
Recruit, train and supervise two assistant directors. Develop employees¿ confidence in their ability to be successful by meeting on a regular basis, sharing information and guiding employees to make decisions on how objectives will be achieved and issues resolved in their assigned areas of responsibilities. Provide employees with clear expectations regarding organizational values and desired results. Establish ongoing clear and honest performance feedback. Collaboratively identify professional and self-development plans. Complete timely annual staff performance evaluations. (7%)
Serve as the Disability Resources representative for the Behavioral Intervention and Care Management Team (BIT) in the absence of the Associate Dean. Compile referral lists of potential BIT students each week. Add selected student cases to BIT list and present at weekly BIT meetings. Bring back a list of registered students on BIT and review with Associate Dean; update these students¿ notes in the AIM system accordingly. Refer students to Care Management team as needed and participate in Care Management meetings. Assist with the registration and accommodation implementation for referred students in crisis. (2%)
Identify outside funding sources, including grant opportunities related to disability resources. (1%)
Qualification
Required
4 to 6 years of experience required
Master's degree in counseling, education, rehabilitation, psychology, or other related field required
Working knowledge of the Americans with Disabilities Act, as amended and Section 504 of the Rehabilitation Act of 1973
Working knowledge of FERPA laws
Ability to interpret medical and psychological evaluations of disabilities
Working knowledge of disabilities and appropriate postsecondary accommodations
Strong written and oral communication skills
Excellent interpersonal skills
Ability to meet consistent attendance
Ability to effectively interact with colleagues, supervisors and customers face to face
Willingness to learn and utilize Artificial Intelligence (AI)
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest
Preferred
Experience working with students with disabilities in an educational setting is preferred
Higher education setting preferred
Prefer experience with grant writing and acquisition
Prefer understanding of Universal Design Principles
Prefer working knowledge in relation to digital accessibility and assistive technology tools
Prefer computer literacy is expected as well as, experience with assistive technology
Benefits
Excellent healthcare
Retirement plans
Tuition assistance
Paid time off
Winter recess
Company
Case Western Reserve University
Case Western Reserve University is among the nation's leading research institutions.
5001-10000 employees
H1B Sponsorship
Case Western Reserve University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (103)
2023 (114)
2022 (123)
2021 (86)
2020 (134)
Funding
Current Stage
Late StageTotal Funding
$1.17M2015-10-12Grant· $1.17M
Leadership Team
Caden Kacmarynski
Co-Founder and President - Case Quantum Computing
Christine Kush
Associate Dean, Corporate Partnerships and Executive Education
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