Razorfish · 22 hours ago
Account Director
Birmingham, MI
Full-time
Hybrid
Senior Level
$96K/yr - $131K/yr
7+ years expRazorfish is a leading company in the marketing industry known for its digital expertise. The Account Director will manage client relationships, lead strategic initiatives, and drive business growth while fostering strong, long-lasting client relationships.
AdvertisingInternetSearch EngineWeb Design
Responsibilities
Serve as the primary point of contact for clients on assigned business, seeking to become a trusted advisor and foster strong, long-lasting relationships
Understand client goals and objectives with accountability for the success of projects and engagements, ensuring they meet client expectations and deliver measurable results
Regularly communicate progress, insights, and recommendations to clients
Work with cross-disciplinary teams and agency partners to ensure seamless execution of campaigns and drive integration across multiple channels
Track and report on account financials, ensuring profitability and client satisfaction
Proactively expand relationships within current clients and find opportunities for organic and inorganic growth
Lead prioritization of weekly/daily Account Team activities
Support annual account planning process and regular updates independently and pro-actively
Lead day-to-day communications through meeting scheduling, feedback trackers, meeting notes, status documents, QA and other topics independently. Immediate client communication point of contact for day-to-day project needs. Lead project kickoff and wrap up meetings with broader partner agency senior stakeholders
Support creation of and updates to SOWs and associated contract fulfillment needs, follow-ups and approvals independently and pro-actively
Anticipate and support risk assessments independently. Works in close partnership with Discipline leads to identify and mitigate potential risks to the health/stability of the business
Qualification
Required
7+ years of professional work experience in an account management role at a fast-paced digital or advertising agency
Experience working on Social Campaigns Required (TikTok, Facebook, Instagram, Etc.)
Proven experience leading complex projects and large teams
Exceptional written and verbal communication skills, with a strong ability to build and nurture client relationships
Excellent problem-solving, time-management, and organizational skills
Strong financial acumen
Proven ability to build successful relationships with clients and cross-functional teams
Benefits
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
Company
Razorfish
Hi there! We’re Razorfish. We see consumers as more than just metrics. We see them as people – wonderful, complex, interesting people.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Josh Campo
CEO
David Hawes
SVP, Executive Client Partner
Company data provided by crunchbase