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Worcester Red Sox · 2 days ago

2026 Summer Internship Program

Worcester, MA

Internship

Onsite

Intern

Start in 2026 Summer

The Worcester Red Sox are seeking highly motivated individuals for their Summer Internship Program during the 2026 baseball season. Interns will gain hands-on experience across various departments in the front office, assisting under the guidance of leadership while developing skills for a career in the sports and entertainment industry.

Sports

Responsibilities

Facilitate and respond to in-kind donation requests that the Worcester Red Sox may receive from accredited nonprofits throughout the region

Serve as point of contact and assist with planning of In Debt to a Vet Program on game days

Assist with planning and implementation of community events during the season at Polar Park

Provide support to all community and WooSox Foundation programming that the club runs on game days and while the team is on the road as needed

Build and manage relationships with nonprofit organizations in Worcester and across New England

Provide assistance with Saturday Youth Clinics and other WooSox player community appearances that arise during WooSox homestands

Have the availability to work flexible hours and weekends as needed during homestands

Additional duties as assigned by manager

General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox

Learn the Ultimate Toolkit ticket sales process

Prospect for sales leads and build lead lists for sales reps

Make outbound calls to sell mini plans, birthdays, and group outings

Provide exceptional customer service to clients and all fans leading up to and on the day of their game

Learn how to use Tickets.com and DBH360 CRM to make sales and track sales activity

Aid with WooSox Group Sales Theme/Promotional Nights, including event logistics and giveaway distribution

Assist with communication to Royal Wooters Club Members, Suite Holders, and Mini Plan Holders regarding their plans and benefits

Assist in planning and execution of Royal Wooters Club Member events

Promote upcoming theme nights and packages

Solicit feedback from members and groups to learn more about their experiences

Other duties and special projects as assigned

General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox

Assist with the organization and implementation of game night partner related activities, promotions, and events at each home game

Engage with partners and fans to ensure a positive game experience

Provide behind-the-scenes tours and private batting practice viewings to fans and partners throughout the season

Shoot and organize photos of partnership assets and activations throughout the season in preparation of mid-season and end-of-year proofs of performance

Assist with department events: Private Batting Practices, Partner Appreciation Events, etc

Distribute all corporate partnership tickets (season, suite, group, & hospitality) as needed

Create and distribute homestand reports with the goal of providing a high-level overview of corporate guests for each game

Create and distribute weekly Corporate Partnership Newsletter to all Corporate Partners

Other duties as assigned

General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox

Assist with the execution of non-game day private and public events at Polar Park

Support private event clients before, during, and after events such as setup and breakdown, special requests, and other tasks as requested

Serve in several roles during public events, such as overseeing registration, ID'ing guests for 21+ events, interacting with vendors, and shadowing members of the Polar Park Events department, etc

Contribute to the planning and coordination of internal Polar Park Events, such as Season Ticket Member Events, Corporate Partner Family Day, and Batting Practices

Attend event sales and services meetings and site visits in an effort to gain a general knowledge of the special event process from start to finish

Support all other departments on an as-needed basis during Worcester Red Sox homestands

Research event market and analyze data to develop warm leads for special event sales

Create and curate content for social media best showcasing Polar Park Event capabilities

Create and update TripleSeat accounts and contacts to maintain CRM system

General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox

Provide a welcoming and positive shopping experience by greeting fans enthusiastically and assisting them in finding merchandise

Demonstrate knowledge of merchandise, promotions, and policies to ensure a seamless and enjoyable fan experience

Maintain a clean, organized, and visually appealing sales floor and park, reflecting team pride and community spirit

Engage fans proactively to suggest additional items, highlight promotions, and drive sales

Partner with store management to execute inventory processes, including counting, tagging, labeling, and storing new receipts

Display and rotate products on the sales floor to ensure a visually appealing presentation

Process and ship online orders daily and collaborate with other departments to fulfill merchandise needs

Restock the Team Store to maintain inventory levels

General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox

Leads gameday setup at the WooSox Rewards Headquarters during home games

Assists in the fan experience of WooSox Rewards, including customer service, prize fulfillment, email communication, point management, etc

Ideates and outlines activations for fan affinity programs including WooCrew Kids Club and WooU Student Loyalty

Utilizes research methods to gather quantitative and qualitative data on member feedback and fan engagement metrics specific to fan loyalty

Collaborates between departments of WooSox Front Office to execute fan loyalty initiatives

Works closely with members of the WooSox Marketing Team to execute WooSox Rewards initiatives

Contributes to creation and execution of WooSox Rewards communications (in-app, social media, email, and website)

Assist in the strategic planning and execution of regional marketing efforts, including but not limited to WooSox Town Takeovers, meetings with town leadership, coordinating presence at various regional events, grassroots efforts, social media awareness, etc

Aiding in the execution of various game day marketing initiatives & the promotional schedule (giveaway distribution, theme nights, etc.)

Assist with execution of various community appearances through the WooSox & WooSox Foundation

Aiding in the mission of Polar Park to provide a superior fan experience to all fans. Participates in community outreach efforts in relation to WooSox regionalization efforts, including suiting up as Smiley, Woofster, Roberto, Clara, or other mascots when necessary

Seeks out and attends various promotional opportunities in relation to WooSox regionalization efforts, including, but not limited to, various Town Days in Central MA

Helps to maintain detailed records of various regionalization efforts

Analyzes regionalization efforts through measurable goals (i.e. ticket sales per town, town locations attended, etc.)

Aid in the fan experience, by providing fans with tours of Polar Park, and showcasing the ballpark's numerous indoor/outdoor seating areas, features, and amenities

Aid in strategic planning and enhancement of various theme nights to bring fans to Polar Park

Other marketing duties as assigned

General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox

Photograph and edit event photo/video for WooSox social media channels

Edit social media templates and help social media coordinator with posts and live tweeting of both home and road games

Assist with in-game production (working on pre-production or in a control room position)

Help television production create content for broadcasts and run for the producer

Assist with television broadcast (working a camera or control room position as needed)

Help operate A/V production for Polar Park Events

Manage in-ballpark scoreboard messaging

Assisting in compiling daily stat packs including Game Notes

Writing post-game recap stories

Writing press releases

Writing feature stories for the WooSox website (WooSox Newsroom)

Assisting social media & content team

Live tweeting, etc. during WooSox road games

Provide info for WooSox radio & television broadcasters

Help with any media requests

Be involved with the WooSox Front Office in a variety of roles

General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox

Qualification

Customer ServiceEvent PlanningSales SkillsCommunication SkillsAdobe PhotoshopSocial Media ProficiencyMicrosoft OfficeTeam PlayerAttention to DetailPositive AttitudeFlexible Schedule

Required

Flexible schedule, including mornings, nights, weekends, and holidays, especially during the season and within homestand weeks. Up to 30 hours/week

Positive, outgoing demeanor for fan interaction, embodying a commitment to exceptional fan service

Ability to conduct physical tasks, which may include ability to stand for extended periods (3+ hours), lift up to 25 pounds with assistance, if necessary, on-field tarp pulls, and mascot duties as assigned

A commitment to professionalism in the Front Office, including interpersonal interaction and office-appropriate dress code

Ability to always represent the Worcester Red Sox and its values, within Polar Park and at external appearances within the greater Massachusetts area

This internship opportunity is offered exclusively to students actively enrolled in an accredited academic institution. Please apply only if you are a current college student