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Saks Global · 1 day ago

Luxury Style Advisor Part Time - Contemporary

Boston, MA

Part-time

Onsite

New Grad, Entry Level

Saks Global is a renowned luxury retailer, and they are seeking a Luxury Style Advisor to act as a brand ambassador. The role involves building genuine connections with customers, offering personalized styling advice, and maintaining an organized store to enhance customer experiences.

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Responsibilities

Proactively greets and welcomes all clients throughout the store and within the department to initiate the experience and demonstrate willingness to assist

Engages customers while building an authentic connection and offering personalized styling

Demonstrates selling and service behaviors that develop deep and lasting customer relationships

Demonstrates timely follow-up and follow-through on customer requests and commitments

Promotes store services and handles transactions smoothly

Assist customers where needed across various store areas, including the sales floor and fitting room

Educates self and client on merchandise, events, promotions, policy and services

Drives loyalty by using product knowledge to enhance the customer experience

Demonstrates expert styling and brand knowledge, curious about all categories in the store

Operates as One House by assisting in operational tasks: actively maintains selling floor, fills in stock, processes new receipts, cleans fitting rooms, returns merchandise back to other departments

Ensures audit compliance and Merchandise Protection Standards are met (such as willcall, hold policies and credit compliance)

Collaborating with store leaders and peers to meet goals and foster a positive team environment

Fosters an environment of inclusivity and belonging amongst peers and clients by respecting and adapting to different styles and personalities

Maintains professionalism, follows work schedule and adheres to personal presentation standards

Qualification

Styling experienceTrendsCustomer servicePoint-of-sale systemHospitality mindsetSales experienceEffective communication

Required

Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs

Effective communicator with experience in creating meaningful connections with customers that build brand loyalty

Ability to maneuver around the sales floor, stockroom, and office and lift up to 30lb, with or without reasonable accommodation

Brings a hospitality mindset when engaging with customers

Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Technology proficiency and ability to operate a point-of-sale system

Takes initiative in making thoughtful decisions

Motivated and results-driven with a proven ability to set and achieve sales goals

Role may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds