BEST Crowd Management ยท 1 day ago
Assistant Account Manager - 24/7 Security Events
Birmingham, AL
Full-time
Onsite
Entry, Mid Level
$60K/yr - $70K/yr
1+ years expBEST Crowd Management is seeking an Assistant Account Manager to support major venues in professional sports and event management. The role involves leading event operations, supervising staff, and ensuring client satisfaction during events.
Event ManagementInformation TechnologySocial Media
Responsibilities
Lead and Coordinate: Assist in managing all aspects of event operations, ensuring everything runs smoothly and efficiently
Team Leadership: Assign tasks, direct work, and provide on-the-job training to event supervisors and staff
Problem Solver: Address and resolve service concerns, respond to incidents, and maintain positive client relationships
Emergency Response: Be the go-to person for client or site emergencies, ensuring timely and effective communication
Supervise and Motivate: Oversee shift supervisors, coach and train staff, and evaluate performance
Maintain Standards: Ensure all procedures and training materials are up-to-date and all positions are well-maintained
Strong Administrative Skills
Qualification
Required
Ability to perform tasks in a highly professional manner in a customer service-driven industry
Excellent oral and written communication skills
Respond effectively to changes and handle emergencies with ease
Minimum 1-3 years of professional-level experience
High School Diploma or equivalent
Be prepared to sit, stand, walk, and occasionally climb or work in high places
Must occasionally lift, push, or pull up to 25 pounds
Specific vision abilities required, including close vision, distance vision, and depth perception
Preferred
Prior experience in security, event staffing, law enforcement, or military is a plus
Benefits
Health, dental, and vision insurance
401(k) with company match
Paid time off
And more
Company
BEST Crowd Management
BEST is proud to provide crowd management, event security, and guest services for professional sports leagues, collegiate athletics, live entertainment venues, convention centers, and other events across the U.S.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase