JLL · 2 weeks ago
LIS Program Manager
Cambridge, MA
Full-time
Onsite
Senior Level
$115K/yr - $140K/yr
6+ years expJLL is seeking a LIS Program Manager to serve as the onsite leader for laboratory support operations within an R&D environment. This role involves providing strong leadership for a team of technicians and ensuring the management, maintenance, and optimization of laboratory scientific equipment and systems.
CommercialReal Estate
Responsibilities
Supervise and coordinate daily laboratory maintenance and calibration services, ensuring accurate and timely execution of activities
Assign, prioritize, and monitor technician workloads; mentor and coach staff, delivering ongoing performance feedback
Lead by example, promoting professionalism, quality, and adherence to standard operating procedures
Maintain calibration equipment and ensure resources are available and properly calibrated
Provide technical guidance to staff and stakeholders regarding calibration methods, uncertainties, and results
Maintain documentation in accordance with Good Documentation Practices (GDP)
Participate in internal audits and drive continuous improvement initiatives
Resolve inquiries in partnership with customer service to ensure satisfaction
Coordinate with procurement to maintain spare parts
Collaborate with engineering to maintain accurate procedures and datasheets
Oversee acquisition, installation, maintenance, scheduling, and repair of laboratory instruments
Oversee multiple customer locations
Maintain on call rotation and act as back up
Support 24/7 emergency response
Be able to carry up to 50lbs
Qualification
Required
Bachelor's degree in health sciences, physical sciences, electronics, engineering, metrology, or related experience in a science technical field
Military training in PMEL, TMDE, or equivalent field experience may substitute for degree requirements
Minimum of six years of laboratory or calibration/metrology experience, with at least two years in a supervisory, lead, or senior technician role
Advanced understanding of laboratory instrumentation and operations
Knowledge of CMMS work order administration
Proven ability to supervise, mentor, and develop technical staff
Strong diagnostic abilities and creativity in resolving equipment and process issues
Excellent verbal and written communication with team members, management, and external stakeholders
Ability to manage multiple priorities, assignments, and maintain detailed records
Experience building productive relationships across cross-functional teams
Flexibility to respond to changing priorities, technologies, and high-pressure situations
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase