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Groundworks · 2 days ago

Office Manager

Cincinnati, OH

Full-time

Onsite

Entry, Mid Level

2+ years exp

Groundworks is North America's leading foundation repair and water management specialist, seeking a talented Office Manager to join their team in Cincinnati, OH. The Office Manager will lead all administrative functions, ensuring compliance with local, state, and company standards while supporting business development and customer service functions.

Building MaintenanceConstructionService Industry

Growth Opportunities

Responsibilities

Serves as customer advocate and ensures that each branch department is fully engaged and connected with our customers

Supports the operation with job costing, scheduling and permitting

Communicates and works closely with Accounting and Human Resources departments to manage administrative tasks related to employees such as onboarding, pay, and timekeeping

Manages various office administrative staff

Reports, tracks, and monitors progress and improvements routinely to Operational Leaders as it relates to overall branch needs and health

Helps maintain customer service through resolution

It is an essential function of this job that the employee regularly and reliably reports to work on time each working day

All other duties as assigned

Qualification

Management experienceCustomer serviceConstruction experienceTechnical degreeCommunication skills

Required

2-4 years of work experience in management with direct customer service

Ability to sit for extended periods, use fine motor skills for tasks like typing and document handling, good vision for reading and reviewing documents, and clear communication abilities for in-person and phone interactions with employees

It is an essential function of this job that the employee regularly and reliably reports to work on time each working day

Preferred

Technical degree preferred but not required

Construction or home services experience is a plus

Benefits

Competitive Pay

Employee Company Ownership Opportunities

Industry Leading Training Programs

Leadership Development and Career Growth Tracks

Comprehensive and Affordable Benefits Package

Top Workplace with Award Winning Culture

Company

Groundworks

At Groundworks, we're more than just a company; we're a national movement towards safer, more secure foundations for homes and businesses across the United States.

Founded in 2016

Virginia Beach, Virginia, USA

5001-10000 employees