Serene Health ยท 18 hours ago
Homeless Outreach Specialist
Optima Medical Management Group, through its division Serene Health, is dedicated to enhancing the quality of life by promoting wellness. The Homeless Outreach Specialist is responsible for conducting field-based outreach to individuals experiencing homelessness, identifying potential clients, completing program enrollments, and obtaining necessary authorizations for services.
Health CareHospitalMental HealthTherapeutics
Responsibilities
Plan outreach routes, review referrals, and coordinate tasks with the Outreach Program Manager
Complete daily data entries, finalize notes, upload documentation, and submit authorization requests for services
Conduct in-person outreach in areas where individuals experiencing homelessness reside, including encampments, parks, business corridors, shelters, and other community locations
Engage clients using trauma-informed, person-centered, and culturally responsive approaches
Assess client needs and provide education regarding available resources, including housing, case management, behavioral health, medical services, and benefits enrollment
Enroll eligible individuals into programs and services by completing intake forms and obtaining required signed authorizations (ROI/consent forms)
Communicate with case management, housing navigation, health, and social service teams to support seamless service linkage
Respond to internal referrals and partner agency outreach requests
Monitor community trends and provide updated information about new or shifting encampments
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent
At least twelve months of experience in a healthcare or similar setting required
Valid driver's license, automobile insurance, and reliable transportation
Experience working with vulnerable or underserved populations
Experience in outreach, social services, case management, or related fields
Preferred
Associate or bachelor's degree preferred
Bilingual in English/Spanish preferred
Benefits
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.