ServiceNet ยท 2 months ago
Junior Systems Administrator
Northampton, MA 01060
Full-time
Onsite
Entry Level
$56K/yr - $60K/yr
5+ years expServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. They are looking for a Junior Systems Administrator to help build and maintain systems that support their mission-driven work, handling infrastructure projects, network upgrades, and system deployments across multiple locations.
CharityHealth CareNon Profit
Responsibilities
Implement and support servers, networking, and cloud infrastructure
Plan and execute IT projects and site technology upgrades
Monitor network performance and security, troubleshooting issues as they arise and communicate to leadership
Coordinate technology rollouts including hardware refreshes, new site setups, and major software deployments to meet deadlines
Maintain documentation and ensure system reliability and security
Support initiatives like cloud migration, VoIP, and EHR integrations
Provide staff training and communication related to new technology rollouts or process changes
Perform any other duties as assigned by supervisor or management
Qualification
Required
5+ years of professional IT experience or equivalent combination of education and experience
Strong background in Microsoft 365, networking, and virtualization
Excellent troubleshooting and communication skills
Valid driver's license and reliable transportation
Ability to lift and carry computer equipment
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Training & development
Tuition assistance
Generous PTO (time-off) package
Comprehensive health and dental insurance plans
Life insurance and long-term disability insurance
403(b) retirement plan
Tuition remission for eligible classes
Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance
Opportunities for career development and advancement
And much more
Company
ServiceNet
ServiceNet helps people struggling with mental illness, developmental disability and traumatic brain injury.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Saccento
Chief Information Officer
Jennifer Geertsma
Chief Quality Officer
Recent News
2025-08-25
2022-08-08
Company data provided by crunchbase