Ellucian · 18 hours ago
Program Director | Enterprise SaaS & EdTech (ERP, SIS, CRM) | Remote
United States
Full-time
Remote
Director/ExecutiveEllucian is a global market leader in education technology, partnering with over 2,800 customers and serving more than 20 million students. The Program Director will lead complex SaaS implementations for colleges and universities, managing multiple program workstreams and ensuring successful project delivery through effective communication and project management practices.
EducationEnterprise Resource Planning (ERP)Information TechnologySoftware
Responsibilities
Lead multiple program workstreams through all phases of the Ellucian Implementation Methodology from initiation/planning through the execution and delivery of the contract concluding with project transition and close, ensuring a successful project
Develop and maintain effective working relationships with team members, client stakeholders, and peers. Apply Project Management disciplines such as quality, risk, resource, and change management while being accountable for meeting the time, cost, and scope of each project
Communicate the plan, roles, constraints, milestones, and critical path to all team members and project stakeholders
Understand and apply standard project management and delivery methodology and project tracking standards to build effective plans and deliver quality solutions
Anticipate and mitigate risks and identify opportunities
Lead project team status meetings to ensure the project milestones are met and dependencies are tracked
Manage activities of customer and resources to deliver a fully integrated solution
Act as a shared point of contact between internal and external stakeholders
Proactively and timely coordinate and communicate project activities to all involved parties
Provide management with an articulate summary of project status
Facilitate discussions with appropriate leadership and key sponsors to negotiate key decisions related to the triple constraints (time, cost, scope) while maintaining excellent customer satisfaction
Build and maintain positive professional relationships and function as the change agent for customers
Manage all resources when project turnaround situations occur. Lead cross-functional team resolutions to mitigate project risks and issues
Provide timely and constructive performance feedback regarding resources assigned to projects
Improve team dynamics and performance by building team cohesiveness through leadership, mentoring, and motivating to facilitate cooperation, ensure project efficiency, and boost morale
Qualification
Required
Significant skills/knowledge/experience in project implementation for CRM OR ERP SaaS projects
Experience in several operational elements that affect financial and resource forecasts are on track; including but not limited to: Up-to-date accuracy of all project plans for the duration of the project, Customer satisfaction, Accurate revenue recognition, which requires timely review and approval of time sheets, expense reports, billing request documents, and credit requests
Accomplish project goals within a matrix-management environment
Assist Customer Relations team in developing solutions by providing knowledge and expertise during the sales cycle (this may include the ability to sell the value of project management services)
Identify business growth opportunities by applying knowledge of higher education's industry, business processes, and software products
Guide and mentor less experienced Project Managers
Develop methods, techniques, and evaluation criteria for obtaining results
Certifications in cloud and project management disciplines that suggest expert level KSA's for these areas
Benefits
Comprehensive health coverage: medical, dental, and vision
Flexible time off
Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
401k w/ match & BrightPlan - to help you save for the future
Parental Leave
5 charitable days to support the community that supports us
Telemedicine
Wellness
Headspace Care (mental health)
Wellbeats (virtual fitness classes)
RethinkCare & Wellthy- caregiver support
Diversity and inclusion programs which provide access to internal employee resource groups
Employee referral bonuses to encourage the addition of great new people to the team
We Foster a learning culture with:
Education Assistance Program
Professional development opportunities
Company
Ellucian
Ellucian delivers the software, services, and insights that help your institution thrive.
Founded in 1968
1001-5000 employees
H1B Sponsorship
Ellucian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (27)
2023 (28)
2022 (31)
2021 (33)
2020 (30)
Funding
Current Stage
Late StageTotal Funding
$1.6B2021-06-14Acquired
2020-09-17Debt Financing· $1.6B
Leadership Team
Laura Ipsen
President and CEO
Joe Sallustio
Chief of Industry Engagement & Senior Vice President
Recent News
Government Technology US
2026-01-06
2026-01-05
Company data provided by crunchbase