SquareTrade · 21 hours ago
Digital Product Manager
Brisbane, CA
Full-time
Hybrid
Entry, Mid Level
$145K/yr - $170K/yr
2+ years expSquareTrade is the fastest growing company in the protection plans industry, known for its innovative service and customer satisfaction. They are seeking an experienced Digital Product Manager to support strategic initiatives that enhance their digital platform for troubleshooting and claim filing, ensuring alignment with business outcomes and customer needs.
Financial ServicesInsuranceProperty Insurance
Responsibilities
Support the definition, delivery, and lifecycle management of your product, ensuring every effort is tied to measurable business outcomes
Serve as a critical bridge between operations, customer experience, and technology
Work closely with subject matter experts across the business to deeply understand challenges, validate assumptions through product discovery, and translate insights into actionable priorities
Support and contribute to the strategic product vision, roadmap, and backlog to maximize enterprise and customer value
Partner with engineering and global product teams to drive solutioning and reimagine the end-to-end experience
Define desired key results, enable teams to deliver best-in-class customer and customer service agent experiences, and directly influence overall business success through innovative, outcome-based delivery
Shape the future of troubleshooting and claim filing experiences by delivering measurable business and customer outcomes
Contribute to high-impact initiatives with visibility across the organization and influencing strategic priorities
Collaborate with senior stakeholders to align product vision with enterprise goals and customer needs
Play a pivotal role in transforming complex workflows into seamless, intuitive experiences for customers
Qualification
Required
2+ years of experience as a product manager within a technology development environment
Experience driving measurable business or product outcomes and breaking down work into iterative and incremental delivery to achieve those outcomes
BA/BS Degree
Preferred
Knowledge of AI technologies (LLMs, GenAI, and Agentic AI)
Previous Scrum Master or Project Management experience
Benefits
Medical, dental and vision coverage with network optionality to support our dispersed workforce
HSAs and FSAs
Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources
$75 monthly allowance to support self-care and well-being
Up to 4% company match into 401(k)
Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves
Paid Time Off
Work flexibility
Talent shares
Tuition reimbursement
Learning opportunities
Hybrid work arrangements
$80 monthly internet connectivity stipend
Various corporate perks and discounts
Company
SquareTrade
Over the past 20 years, Allstate Protection Plans (also known as SquareTrade) has revolutionized the product protection industry.
501-1000 employees
H1B Sponsorship
SquareTrade has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (24)
2023 (18)
2022 (32)
2021 (23)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Mark Etnyre
Chief Financial Officer
Colleen Murphy
Partner Success Manager
Recent News
Albuquerque Journal
2025-10-23
2025-09-27
2025-09-24
Company data provided by crunchbase