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General Motors · 19 hours ago

Senior Business Analyst – Warehousing & Automation

Warren, MI

Full-time

Hybrid

Senior Level

5+ years exp

General Motors is seeking an experienced Business Analyst with expertise in supply chain and warehousing technology. The role involves supporting and enhancing Warehouse Management Systems and automation initiatives, serving as a liaison between business stakeholders and IT teams to optimize warehouse processes.

AutomotiveElectric VehicleInformation ServicesManufacturingTransportation

No H1B

Responsibilities

Partner with warehouse operations, supply chain, and business stakeholders to identify opportunities for process improvement, automation, and data-driven insights

Elicit, document, and prioritize business, system, and integration requirements related to WMS, AMRs, AS/RS, and supporting platforms

Lead requirements gathering and facilitation sessions, asking probing questions to understand end-to-end business processes and capture current- and future-state process flows

Serve as the primary liaison between the business community and IT teams, including development, quality assurance, infrastructure, and vendors

Support the design, implementation, and continuous improvement of warehouse automation solutions, ensuring alignment with operational goals

Define key performance indicators (KPIs) and operational metrics; partner with analytics teams to design reports and dashboards that drive visibility and decision-making

Lead and contribute to cross-functional projects by managing scope, timelines, dependencies, and stakeholder communications

Assist the business with incident and problem management related to warehouse systems; lead root-cause analysis and planning efforts to reduce recurring issues

Stay current on emerging trends in warehouse automation, robotics, and supply chain technology, bringing forward recommendations and best practices

Mentor and support other business analysts, fostering a culture of collaboration, learning, and continuous improvement

Qualification

Warehouse Management SystemsAutomated Mobile RobotsAutomated StorageRetrieval SystemsData analysis toolsSupply chain experienceCommunication skillsCollaboration

Required

Bachelors Degree in Information Systems, Supply Chain Management, or related field

5+ years of experience as a Business Analyst, Systems Analyst, or Product Owner within supply chain, warehousing, or logistics environments

Hands-on experience with Warehouse Management Systems and familiarity with warehouse automation technologies, including Autonomous Mobile Robots (AMRs) and AS/RS

Proven ability to translate complex operational processes into clear functional and technical requirements

Experience working in highly automated or high-volume distribution environments

Proficiency with data analysis and reporting tools (e.g., Excel) and experience consuming BI and reporting platforms such as Cognos, Jira, Power BI, or similar tools

Strong communication and facilitation skills, with the ability to work effectively across business, IT, and vendor teams

Highly collaborative mindset with a passion for continuous improvement and innovation