ENFRA · 1 day ago
O&M Training Specialist III
ENFRA is a leader in innovative energy solutions with over 100 years of experience in the energy infrastructure industry. The O&M Training Specialist III is responsible for overseeing the Operations and Maintenance Training Program, including developing training materials and coordinating training sessions with clients and project teams.
ConstructionIndustrial EngineeringMechanical Engineering
Responsibilities
Owns planning the growth and improvement of the training program
Owns updating/expanding the eLearning platform modules per feedback from trainees
Collaborates with project team to develop training materials and assessment to align with the Client’s needs. This includes tailoring existing content to the facility as well as creating brand new, site-specific content. Training materials can be in the form of PowerPoint presentations, handouts, videos, and eLearning modules but is not limited to these formats
Leads O&M Training Project Kick-Off meetings with Clients and Project Managers and Asset Managers to set the program up for success and to ensure expectations and requirements are met and managed
Support project specific trainers, such as commissioning agents or retro commissioning engineers in their presentations
Collaborate with Project Managers to develop fee proposals and budgets for the O&M Training Program
Administer Post-Training Assessments to clients as part of the O&M Training Program
Analyze Post-Training assessment results to ensure retention and highlight progress of course material
Check-in with Client during the project to collect feedback on training quality and to see if any modifications are needed
Supports the Project Manager to ensure the O&M Training Program is on schedule, within budget, and all deliverables have been met
Provide ongoing O&M training as new project hires, both internal and external, are made
Works with the other engineering ongoing services teams to identify when operations and maintenance staff demonstrates a lack of understanding and provides focused training
Coordinates with our internal staff who handle administration of employee training to ensure training schedules and requirements are met. The training staff will handle eLearning assignments and other
Manage coordination and scheduling of O&M Trainings with Clients, Project Managers, and Asset Managers
Qualification
Required
Bachelor's Degree in Education, Technical Writing, Communications, or related field of study
2+ years of training program experience with specific experience working with SME to develop highly technical training programs and materials
Strong communication and relationship management skills
Creative and analytical mindset
Strong organizational and project management skills to meet multiple priorities
Excellent verbal and written communication skills
Proficient in Microsoft Applications including Word, Excel, Outlook, and PowerPoint
Preferred
A basic understanding of large healthcare and/or higher education HVAC systems
Familiarity with building automation systems
Experience creating eLearning modules
Company
ENFRA
ENFRA is a national leader in energy infrastructure and Energy-as-a-Service (EaaS), delivering integrated engineering, construction, maintenance, asset management, and energy solutions to mission-critical institutions.