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Trustly · 1 day ago

Lead Product Manager, Consumer Cards

United States

Full-time

Remote

Senior Level, Lead/Staff

$165K/yr - $185K/yr

6+ years exp

Trustly is a global leader in Open Banking Payments, revolutionizing the payment experience. The Lead Product Manager will drive the product strategy and delivery for Trustly's new open banking-powered consumer card, focusing on market segments, customer problems, and product success from design to launch.

E-CommerceFinanceFinTechInternetPaymentsPrivacySecuritySocial Media

Comp. & Benefits

Responsibilities

Lead a cross-functional team to develop a new consumer payment option, from strategy to execution, including product planning, roadmap development, and GTM strategy

Apply a deep understanding of consumer psychology and behavioral science to understand customer needs and inform product decisions

Define the product economics, balancing customer value with business objectives, and aligning the cost structure across rails and bank integrations

Create key product metrics, monitor performance over time and promote hypothesis-driven experiments to prove causality of any impact claimed

Work with designers to create exceptional mobile-first user experiences

Work with engineers to test feasibility and drive end-to-end feature development with a focus on speed whilst maintaining high quality and security standards

Collaborate with key functional stakeholders, including marketing, operations, risk and compliance to bring the product smoothly from concept to launch

Help maintain the product strategy by staying current with the latest trends in payments and UX design with a keen eye on competition

Use known product frameworks to justify prioritization of key problem statements

Promote a writing culture with concise PRDs detailing the WHY in everything we do, justifying decisions with strong customer insight and data

Be an evangelist for product-led thinking in our company by working collaboratively with the rest of the product design team to shape the culture

Qualification

Product managementConsumer payment infrastructureCard issuance ecosystemProduct discovery frameworksMobile-first user experienceData-driven decision makingInnovative thinkingProblem-solvingCollaborationStrategic mindset

Required

6+ years of product management experience working with consumer payment infrastructure providers, including wallet partners, bank partners, BaaS platforms, Apple Pay, Android Pay, issuer processors and non-card networks

Deep understanding of the card issuance ecosystem, including working with issuer processors, sponsor banks, and card networks

Experience navigating and optimizing card product economics (interchange, authorization flows, funding models)

A proven track record of building 0-1 financial products, ideally combining traditional card solutions with alternative payment methods

Proven ability to protect the customer at all costs while working collaboratively with risk and compliance to meet required standards

A firm understanding of the capabilities available to product developers on the top mobile & web platforms especially concerning wallets, identity and payments

Demonstrated experience in driving innovative thinking and problem-solving within a competitive and regulated space

Comfortable with ambiguity and able to navigate complex business problems with a strategic mindset

Experience working with product discovery frameworks (e.g. JTBD)