Ethos Veterinary Health ยท 2 days ago
Veterinary Client Service Representative, MVS
San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
$14/hr - $16/hrEthos Veterinary Health is a leading network of specialty and emergency veterinary hospitals. They are seeking a Veterinary Client Service Representative to provide exceptional service to clients and assist with appointment coordination and client communications.
Health CareMedicalVeterinary
Responsibilities
Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person
Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process
Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged
Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail
Financial Transactions Oversight: accurately and efficiently handle payment processing and reconciliation
Qualification
Required
Exceptional First Impressions: Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported
Adaptability and Multitasking: In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience
Flexibility and Adaptability: Be a team player who thrives in a collaborative environment, adapting to situations where protocols may not apply and handling unanticipated tasks with grace
Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person
Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process
Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged
Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail
Financial Transactions Oversight: accurately and efficiently handle payment processing and reconciliation
Part Time availability: Friday - Sunday (open availabilities required)
Benefits
401(k) with matching
Health, Dental, and Vision insurance
Health Savings Account (HSA) / Flexible Spending Account (FSA)
Life and Disability insurance
Paid Time Off (PTO) and Holidays
Employee Assistance Program and Discounts (including Pet Discount)
Professional development and tuition assistance
Uniform stipend
Retirement plan
Company
Ethos Veterinary Health
Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.
Founded in 2015
10001+ employees
H1B Sponsorship
Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Patrick Welch
Head of Innovation and Clinical Learning - Ethos Leadership Team
Recent News
Seattle TechFlash
2025-09-09
Company data provided by crunchbase