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Ferguson · 18 hours ago

National Accounts Sales Operations Analyst

Newport News, VA

Full-time

Hybrid

Senior Level

$3,600/mo - $5,866.30/mo

5+ years exp

Ferguson Enterprises, LLC is a Fortune 500 company that provides quality supplies for various industries. They are seeking a National Accounts Sales Operations Analyst to support the National Accounts team in driving profitable growth and managing customer relationships.

Wholesale

Responsibilities

Operational Account Management

Provide support to the National Account Managers that will assist in the growth and development of assigned accounts

Understand assigned customer agreements including written contracts and incentive programs

Ensure a summary of customer agreement in place and understood by team

Ensure customer file is aligned with contractual and strategic requirements including price columns, matrix pricing, and payment terms

Ensure National Account Manager is aware of pending contract renewal requirements

Prepare Customer Quarterly Review meeting presentations – Run Power BI reports, analyze data and prepare 5-10 slide PowerPoint presentations

Coordinate online catalog updates

Work with National Account Manager to maintain Pipeline and Sharepoint information pertinent to each customer

Complete and distribute monthly/quarterly reporting to customers providing feedback based on customer structure and vendor programs

Assist NAM’s with identifying who to contact for what

Business Development Support

Complete customer analysis of existing customers to better understand what districts we do business in, overall sales and gross profit by district, product mix analysis, and existing pricing structure

Recommend customer approach given analysis and participate in conversation with Director and Branches to determine best method

Ensure compliance with national account pricing strategy

Complete Monthly, Quarterly and Annual rebates for National Contracts within all Ferguson Customer groups

Assist NAM’s with RFP questions and pricing analysis

Qualification

Analysis skillsTrilogiePower BIExcelProject coordinationWriting SkillsCustomer facing experiencePowerPoint skillsPricing methodologiesExposure to customer contracts