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Partners Bank · 1 day ago

Assistant Branch Manager (Bank) / Req #1145

Limerick, ME

Full-time

Onsite

Mid Level

3+ years exp

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. The Assistant Branch Manager will assist the Market Manager in day-to-day operations, ensure compliance with policies, provide training to staff, and engage in sales activities to promote bank products and services.

BankingFinanceFinancial Services

No H1B

Responsibilities

Assist the Market Manager in the day-to-day operations of the branch to ensure efficiency and adherence with established regulatory, compliance and operating policies and procedures

Provide on-going guidance and training to branch staff on products, services, processes, procedures, etc

Confer and participate with the Market Manager in resolving personnel issues, and in hiring and scheduling staff

Complete employee performance evaluations and other documentation for their Market Manager’s review as needed

Oversee workflow and teller and customer service activities independently in the absence of the Market Manager

Sales production responsibilities for new deposit and consumer loans. Answers questions on all services the financial institution provides and is proficient in recognizing sales and quality referral opportunities

Manage overall daily branch operations and ensures staff’s on-going compliance with the Bank’s operating procedures, policies and guidelines

Responsible for insuring branch cash audits and routine audit/security reports are completed and submitted on schedule

Oversee teller and customer service staffing schedules to ensure adequate coverage and efficient workflows are maintained

Coach, mentor and provide on-going cross training of staff to build their skills and knowledge in various areas including operations, compliance, sales and service

Engage in sales activities to promote Partners Bank products and services to existing customers and prospects

Proficient in the sale, service and personal production of all deposit and consumer loan products and services

Participate in the preparation and delivery of employee performance evaluations and documentation

Provide input in the hiring of branch tellers and customer service staff, and employee disciplinary action plans

Capable of managing the branch temporarily in the Market Manager’s absence

Represent the bank at various community events and encourages staff participation

Perform additional duties as required

Qualification

Supervisory experienceSales experienceCustomer service skillsCommunication skillsOrganizational skillsProblem resolution skillsTechnical skillsTeamwork skillsAdaptability